Archived App (Last seen on 23 Jul 2026)

This is an archived listing of the app previously available on the App Store.

Although the app is no longer distributed by Apple, you can still view its description, screenshots, version history, ratings, and metadata for reference.

Details

  • Released
  • Updated
  • February 26, 2016
  • April 12, 2024

Features

311Somerville screenshot #1 for iPhone
311Somerville screenshot #2 for iPhone
311Somerville screenshot #3 for iPhone
311Somerville screenshot #4 for iPhone
311Somerville screenshot #5 for iPhone
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About

Report local quality-of-life issues like potholes or unshoveled sidewalks directly to the city. This app allows residents and visitors to quickly submit concerns for immediate attention.

Report potholes
Report unshoveled sidewalks
Report quality of life issues
Submit reports to the city
For residents and visitors
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What's New in 311Somerville

10.0

April 12, 2024

- Completely rebuilt application enhances both performance and stability, ensuring a smoother user-experience - The submission process now supports more field types, providing greater flexibility and customization - Implemented a 'Request Type' search function to quickly filter out types - accessibility features, catering towards a broader spectrum of users - Expanded language options for increased global accessibility and user convenience - Implemented new and improved places search

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User reviews

Can’t sign in

Nothing happens when I click the sign in button

Photo uploads failing

Uploaded photos just vanish. I opened a support ticket and the company building this app says they are limited to 3mb file size. Basically any phone in 2024 will take a larger size photo. Setting aside that this is an absurd limit and they could auto resize for you before uploading, they could at least tell you there is an issue instead of just failing silently.

Also, many times when I go to open a ticket it’s showing a zoomed out map of US. Would be much better to auto zoom in to current location, or provide a button to do so. Or even pull location from photo uploaded.
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It works

Seems like they fixed the sign-in issue. Thanks, Somerville!

Unable to sign in

The sign-in button doesn’t work. Password reset doesn’t work either. I just want to report potholes :(

Works with iPhone SE 2020 using iOS 14.6

The latest review I saw said the app no longer works. They have updated it and as of this review (July 20, 2021) the app now works.

I used it to report some rat sightings.

Please note you need to make an Report2Gov account (you can do so through the app.)

It requires using a first name, last name, email and password, and then you need to verify the email by clicking a link that is sent to your email when you register.
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Developer apps

FAQ

What is 311Somerville used for?

311Somerville is used by residents and visitors to report quality-of-life issues such as potholes or unshoveled sidewalks directly to the City of Somerville.

Is 311Somerville free to download?

Yes, 311Somerville is available for free on supported devices.

What devices support 311Somerville?

311Somerville is available for iPhone and iPod devices.

How often is 311Somerville updated?

The app was last updated on April 12, 2024, with version 10.0.

What is the age rating for 311Somerville?

311Somerville has an age rating of 4+.

What do users think of 311Somerville?

User feedback for 311Somerville is limited, with an average rating of 2.3 stars from 4 ratings.

Does 311Somerville have ads?

No, 311Somerville does not contain advertisements.