311Somerville vs AlphaTouch Video Intercom
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
311Somerville
Report local quality-of-life issues like potholes or unshoveled sidewalks directly to the city. This app allows residents and visitors to quickly submit concerns for immediate attention.
- Report potholes
- Report unshoveled sidewalks
- Report quality of life issues
- Submit reports to the city
- For residents and visitors
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Residents and visitors who spot a pothole, an unshoveled sidewalk, or other quality of life issues in Somerville Ma can now report them to the City immediately using the 311Somerville App from QScend Technologies.
AlphaTouch Video Intercom
See live video of visitors at your door or lobby before answering. Receive notifications on your phone and choose to answer or ignore calls. Remotely unlock doors to grant access to guests.
- Live visitor video feed
- Push notifications for calls
- Answer or ignore calls remotely
- Remote door unlocking
- Front door and lobby integration
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AlphaTouch enables you to see live video of who is visiting you before you answer the call. When a visitor to your building calls you from the AlphaTouch panel at your front door or lobby you will get a notification on your phone. You then have the option to answer or ignore the call. You can also easily unlock the door from the app to let your visitor in the building.
Screenshots
Verdict
The clearest difference is rating: AlphaTouch Video Intercom at 4.6 against 311Somerville's 2.3. AlphaTouch Video Intercom also leads on ratings volume (3K vs 4) and update cadence (every 3 weeks vs every 4 months). 311Somerville's advantage is review sentiment (43% vs 23%). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
AlphaTouch Video Intercom holds the better App Store score, 4.6 against 2.3. That said, the two scores are not equally well evidenced: AlphaTouch Video Intercom has 3K ratings behind it against 4, so its average is the more settled of the two. Written reviews complicate that: 43% of 311Somerville's written reviews are positive against 23% of AlphaTouch Video Intercom's, so the app with the better star average is not the one people write more warmly about.
311Somerville ships an update every 4 months, AlphaTouch Video Intercom every 3 weeks. The most recent releases landed on July 28, 2026 and September 22, 2026 respectively.
| Parameter | 311Somerville | AlphaTouch Video Intercom |
|---|---|---|
| Price | Free | Free |
| Rating | 2.3 (4 ratings) | 4.6 (3K ratings) — better |
| Positive reviews | 42.9% of reviews — better | 22.6% of reviews |
| Number of ratings | 4 | 3K — better |
| Update frequency | Every 4 months | Every 3 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPod | iPhone, iPad, iPod — better |
| Requires iOS | 13.0 | 11.0 — better |
| Further details — not scored | ||
| Size | 25 MB | 69 MB |
| Age rating | 4+ | 4+ |
| Developer | City of Somerville | Alpha Media, Inc. |
Customer experience
311Somerville
AlphaTouch Video Intercom
Bugs and requests
311Somerville
Not enough reviews yet to summarise bugs or requests.
AlphaTouch Video Intercom
Reported bugs
4 issues- App frequently signs users out
- Video feed often fails to load
- Inconsistent behavior when receiving calls
- Compatibility issues with older devices
Requested features
5 requests- Add ability to import virtual keys to digital wallets
- Improve mobile app stability and reliability
- Enhance user interface for better usability
- Provide more control over access management
- Increase volume and audio quality
In-app purchases
311Somerville
No in-app purchases
AlphaTouch Video Intercom
No in-app purchases
Questions
Is 311Somerville free?
Is AlphaTouch Video Intercom free?
Which has better reviews, 311Somerville or AlphaTouch Video Intercom?
Do 311Somerville or AlphaTouch Video Intercom have ads?
Which is updated more often, 311Somerville or AlphaTouch Video Intercom?
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