NET User Reviews

NET-A-PORTER: Luxury Fashion
NET-A-PORTER: Luxury Fashion
THE NET-A-PORTER GROUP LIMITED

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  • Newest update freezes when scrolling thru selection

    I love this app, except that the previous version would crash occasionally on my iPad Pro. The new version now freezes during scrolling. Please fix this!
  • For the Live of Fashion

    I love to look at all the incoming styles and runway looks. Have a career in the fashion industry and like to stay on top of all things fashion. Love this site and how it is formatted. Very easy to use and there are so many brands to see. Thank you! Itโ€™s great for fashion lovers like myself.
  • Has become extremely glitchy

    The app has become super glitchy, shopping on it truly has become a horrific experience. Theres something that keeps going wrong when it comes to checking out with the shopping bag, the items disappear when you want to check out, so i go back and put them again but now i have two of everything and theres no way to remove it because when you click on the shopping bag everything disappears again.. I noticed it since last year and i honestly stopped shopping on it, but then for someone unknown reason i tried shopping on the app again and this happened AGAIN!!! Also my friends have been experiencing the same thing..how was it not fixed???????
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  • My Go-To!!

    I have never yet been disappointed by Net-A-Porter. If I canโ€™t find something anywhere else, they work hard to find it somewhere!
    I love the option of saving your order number and info to your camera roll. Saves me the time of having to screenshot my receipt!
  • Always chic

    Let them edit down the many choice out there and you will find those quality pieces that really make a difference in your total look. Returns are easy, but I rarely need to do that.
  • Reliable, efficient and great customer service!

    Been with Net A Porter since 2011, and rarely have I been let down by their service and efficiency! Keep up the good work! :) I would like for you to introduce shoppers review on items, so perhaps consider that for future app updates.
  • Shipping

    Very disappointed that you started charging shipping. I guess I will not be able to order from your website as much as I used to.
  • Great online shopping. Poor App.

    The App never opens, never works (had it on my iPhone for 3 or 4 years). Deleting it & reinstalling doesnโ€™t help either. ... The App is more convenient because clicking on items from the email would connect direct to the webpage.
  • Wishlist not working or tracking orders

    Iโ€™ve loved using this app so far but for a month or so the wishlist is not working. It makes it hard to keep track of the items I want to buy (main use for it is easy access to the things Iโ€™m highly interested in when Iโ€™m ready to buy) . And I canโ€™t track the orders Iโ€™ve placed using the orders button. I have to wait for an email with the tracking number.. kinda annoying
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  • Wish list not working

    I love the app but for the past month and a half I have not been able to access my wish list or pull up my account details.

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