Leave a Review Grindr
Glitchy, Buggy Trash
So, like, nevermind that the app can barely function BEFORE an ad pops up and crashes the whole thing, because that’s just the piss-poor coding Grindr’s always been known for. They’ve never gotten better about that, and I don’t imagine they will. Can live and let live there.
But can we talk about the filters, please? The useful ones being hidden behind paywalls isn’t exactly new for these types of apps, but here’s the things that make it so much worse with Grindr: 1) All those blank, faceless profiles from creepers and cheating husbands and such and thus? Gotta pay to filter those out. And 2) there’s only so many profiles it’ll let you scroll through before, you guessed it, another paywall blocks you from viewing or hitting up more people. And if you live in the middle of nowhere, odds say most of the free profiles you’re allowed to view are the faceless ones.
“aDs KeEp GrInDr FrEe” Cool, but where’s that money going? Could you put some into making this app decent, please?Show lessAnon-J
Will ban your account and ability to create any other accounts
I’ve given this my utmost effort, and really did not want to give a bad review. The Grindr support team is not very helpful, and has not responded to me in almost a month after a 4-month battle to try and get my accounts back or restore my ability to create a new account and use the app. I was banned in March of 2022 and instantly reached out to support with an appeal, with my main profile being unbanned. However, was told that I needed to submit an appeal to all of the accounts I had, which was one other account through my Apple ID. After submitting a second appeal for my Apple ID account I was required to know the date of creating my account, which was unknown to me since I had not used it in a long time. I was told that there was nothing they could do since I did not know when I made the account and have since not received an email back from my email sent on June 10th, 2022. It is July 4th. This all sprung from a claim that I was underage even though I had sent pictures of my drivers license to prove it, which apparently isn’t enough. I’m still unable to use the app whatsoever or create a new account without an instant ban. I’m not the only person with this issue, and others have had this issue even after purchasing a subscription and completely losing the money. Beware.Show lessBroken Bevan
Developer Response
Hi there, We must protect our users' security even when it's inconvenient. We cannot allow access to an account someone cannot prove is theirs. The purpose isn't to be difficult, it's to ensure everyone's privacy is protected. When it comes to a ban appeal, after an agent has explained that the information provided does not match the account details, they need to move on to help other customers. If you believe you know have the correct information to verify your account, you can submit a new ban appeal.Crashing issues
In the last week, my Grindr app has started crashing every time I’ve tried opening it, sending me right back to my home screen. I was a couple versions behind, so I thought upgrading it to the most recent version would fix it. It didn’t. I used a third party program to downgrade my app version even lower to see if maybe it was just a recent bug. Nope! Still crashing as low as 7.17.0. I believe this issue is server sided and nothing to do with the app version.
And despite having chats backed up, attempting to reinstall the app wiped my chat history AND my chat backup. I don’t really understand what the purpose is for cloud backups if reinstalling the app deletes them. Under what other circumstances would someone need chat backups other than having to reinstall the app?
I was in contact with the Grindr help email and they told me this was a bug they were aware was affecting multiple people. I hope they fix it soon, because these reviews are filled with people experiencing the same problem as I am.Show lessMyHatRules
Intrusive ads
I am fully aware of Grindr needing ads to remain free unfortunately these ads are very intrusive and glitch constantly. It’s almost like the “X” at the top right corner or the close ad buttons are just there for show. You can’t close the ad at all most of the time. I usually have to force close the app to get the ad to go away. Just opening a message or checking who viewed me initiates this ad that literally will not go away unless I close the app! Is that good for you guys? Ads that literally force the consumer to close the app? It can’t be! A lot of times I’m so discouraged by all the ads I don’t even come back after force closing. Again I am fully aware grindr needs ads to remain free but please do better Grindr. I’ve had this app for more than 10+ years and I have never been so tempted to uninstall and try other apps than I am now.Show lessMjayyt
It’s Okay
It’s an okay app, the safety on it is a bit iffy and although the app IS inclusive of all LGBTQ+ members, my partner (transman) and I (non-binary) face quite a bit of rude and overall transphobic messages. They block us before we can fully report and I’ve only been able to successfully report one person who was EXTREMELY transphobic towards my partner and I. I’m 100% positive he has done it to MANY other trans/non-binary people on here as well. We never knew if the account got banned or terminated and I would love if they add a feature to where they update you about the situation. It would be super helpful. I overall do enjoy the app but I definitely think it needs some fixes such as I said above. I’ve gotten a few occasional creeps and had some scares where someone has said he’d come find me. But I don’t really think that’s the app/creators faults. Otherwise, it’s an okay app! Just needs some fixes! :)Show lessAsphyn
My account got banned for no reason and Grindr support is nonexistent
I went to a guys place 15 miles away and when I got there he had told me to “kms”, then proceeded to block me. I was obviously shocked so I decided to warn other by putting his user in my about me and warning others about him. The next day I had found out I had been blocked, I was confused and looked it up. There’s apparently no other way to get your account back unless you file an appeal, so I did. The Grindr support that reviewed my case didn’t care and told me the decision was final. So I just gave up on that account and tried to create a new account but as soon as I was down creating the account, it would say the account was banned. I’ve tried deleting the app, restarting my phone, trying different ways to create a new account, you name it I’ve tried it. All to no avail. I proceeded to reach out to Grindr support team once again but they again told me they couldn’t do anything and pretty much dismissed my problem. I had been getting tired of the app for a while but that just did it for me. What got me was how unhelpful the “support” team was, and how they literally didn’t care about what I had to say or anything. This was two weeks ago and I have not found a solution to my problem and a member of the support team even told me they will not respond to any of my further emails.Show lessQ123cart
Developer Response
Hi there, I'm sorry to read about your experience. For obvious reasons, we don't allow users to post other customer's information on their platform. If we allowed it, it could easily get out of hand. Please reach out to me at hello@grindr.com and I am happy to review your case to ensure we made the right decision.A basic review.
As an 18 year old, this app can be filtered by age, body type, and much more. Throughout my experience, this is not a dating app. I’ve had numerous accounts say they’d love to 🔩 me in my house, car, etc. I’ve had to delete my profile lots of times because of these issues. I’ve also had to move to Tinder because other guys are horny for younger guys. In extreme measures, I have had to involve the police due to a person that stalked me, threatened me and would do bodily harm towards me. I always feel like an object when I use the app. Just because of my body, face, and the clothing I wear. If the app had a verified badge by the name (like Tinder does), the app would be safer to know who you are meeting with. I also fear for my safety as the men on this app are really disgusting. As a person still trying to find my sexuality, this is not an app to download if you want to date. I’d highly recommend Tinder. Overall, not a dating app. It is unsafe. At least for me.Show lessMercBenzOWNR
Please fix your quality control, Grindr devs
The following is not a helpdesk/end-user problem; it is a long-running QC issue that should not have the buck passed on to us consumers to solve. Pros: The only thing this app has going for it in terms of positive user experience is that there are so many people using it. 1 star for the ubiquity. Cons: Unfortunately, for me, with my iPhone 12, my phone constantly freezes any time I download and use this app. Further, my phone gets extremely hot to the touch, and my battery drains so drastically that I have to charge it any time I’m using this app. These behaviors occur only when I have Grindr running. If I kill the app, my phone is fine. When I delete the app, my phone is fine. I’ve yet to do an iOS restore as a last-stitch effort, but in this nearly Web 3 era and decades of smart phones, how can this one app crash my phone so badly? I’ll tell you: sometimes I can’t even kill the app for minutes; the entire phone becomes unresponsive. Have you read their version update logs? It’s a generic description each time. What are the developers actually fixing with the plethora of versions being released? How about focusing on RAM and CPU usage? Very limited recommendation and I would never pay for it at this point. Minus 4 stars for nearly melting my phone’s internals—I’m guessing it’s the CPU overheating.Show lesschristomapher
Developer Response
Hi there, We're sorry you're having trouble with some of the features of the app. Whenever you experience technical issues of any kind, you can reach out to us at help@grindr.com so that our support team can investigate and get things working again.ZERO ACCOUNTABILITY
Grindr does not protect its community. They DO NOT uphold their own community guidelines and the photo moderators are a joke. A profile has been reported over ten times for a prominently displayed unobstructed view of an erect penis as its public profile photo. It is clearly pornographic in nature and explicitly banned in the community guidelines. And yet the photo moderators keep letting the user post it. In app reports result in zero action. Emails to the grindr help desk get stock responses claiming the issue has been rectified without addressing the fact they keep letting this happen. They take the photo down then let the user post it up right away. Complaints to grindr go unanswered. What is the point in allowing users to indicate they do not want to receive unsolicited nude photos while simultaneously subjecting them to the same images?!? DO YOUR JOB AND PROTECT THE COMMUNITY. Now cue a stock response from the app developers not actually addressing the complaint….
UPDATE: Developer Response…. Did you even read the complaint? If you will not address the actual complaint why even pretend to respond?Show lessKossl2000
They finally have fixed the problems
This app keeps getting more and more and more and more expensive. They change the price every six months it seems. I had been an off and o. Paid subscriber for years. They just have gotten too expensive. Their pic moderation seems extremely biased and is not consistent. If you aren’t a twink or muscle guy any pic seems to get moderated. I have screen shot over 280 pics where the pic wasn’t moderated and mine was. Either it’s racial or body specific. I talking to an attorney to see what type of class action lawsuit can be filed for it to either have them consistently moderate or shut the site down. Also seems like an abnormal amount of bots are allowed now and an overwhelming amount of underage guys are on the site another filing I’m working on with an attorney. Chances are that Grindr won’t even respond to this review, but I’d steer away from this site.Show lessBromoSLC
