Dating myself but...
I have been a fan of HSN since it was the Home Shopping Club in the late 70s and was a radio show out of Clearwater Florida. I still remember most of the jingle, but I have never had a bad experience with this company. No matter the problem, customer service is there to resolve the issue. So 🎼I still feel like I’m getting a hug, I love the Home Shopping Club!🎼 Umm Network. The website is easy to navigate and I can change my preferences anytime. I will ALWAYS be an HSN woman. HOWEVER, recently I have been having issues of getting the wrong merchandise, articles missing from shipment, or excessive delays. The delays, some are no fault of HSN but the suppliers, I get it. What I DONT GET is why if I have to wait longer does the price go up and if I ordered during free S&H, why do I have to pay after 30+days? This needs to be corrected. As it stands I will continue to order my regular items, Andrew Lessman, but as you can check, I have deleted all other auto-ships. I have cancelled several delayed orders and am hoping things start looking better soon. I would HATE to give up an almost 40 year relationship. Please fix these issues.
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