iQmobile Banking User Reviews

Top reviews

App login Face ID

I have already logged in with my credentials and then set it as Face ID to login so when I log in to the app and looking at my accounts it kicks me takes me to the login at the app is that a bug ?anyone else have this issue

Quit fixing

Quit updating your app and making it so difficult to get into after your updates every time you update or do something. I have to figure out how to sign back in or I need to call the bank and get help signing back in. if it’s not broke, why fix it

Can you people just leave things alone and let it operate like it should you don’t need to fix something that broke can’t get it to your head
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The best!

IQ is thorough, provides opportunities and incentives to save, alerts you of safety issues with your account AND you can talk to a genuine human instead of punching numbers if you have need to. Highest praise!

IQ - every time I call 5 Stars!

I love IQ Credit Union. I’ve been a member for several years and just all positive interactions and everyone is always so personable wether it’s customer service by phone, online or in person at any branch. I’ve lived all over the US and IQ is by far my favorite banking institution! Thank you everyone at IQ. Take a bow!! You are all fantastic!!
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Awesome

Best customers service and support. We love this IQ credit union. We love them much that we move thousand miles away different state and still loyal member. I recommended to anyone, friends and family

Always helpful

Always helpful and kind.
I’ve referred many family members!
We really appreciate the way they help out any time you have a question or need help with banking related issues!

App and credit union

The app is very easy to use shows all my accounts I can access then anytime, and the people that work for IQ in salmon creek are some of the nicest people, I called the other had a problem and the tell took the time thoroughly explain my situation she didn’t get upset. She was very understanding and very nice. Just wanna say thank you
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Not reliable

The app is terrible. The bill pay is not working now. And there isn’t a pop up saying what is happening. Just a white page. How am I supposed to pay my bills, or check status?

The app is overall terrible. It is concerning when I cannot gain access from my phone to my money. I am working on finding a new credit union.
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Super easy

Super easy to use. I can move money around in 3 taps on a screen. I can deposit checks with my camera, and see my balance in two second. It’s can even use my Face ID to open the app so I don’t need to take time to sign in, but also don’t have to worry about someone else opening the app.

The mobile deposit camera is garbage.

The mobile deposit camera is garbage. I’ve tried at least 10x to deposit the check and then another check - both payroll checks. Unsure why a bank is using janky tech and making it problematic to use. Wells Fargo has a very good camera in their app but they are criminals so maybe that’s why they can afford a better program. Being gangsta must pay. 😂
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