Mobile app
Not as easy to use as the Bank of American mobile app. The mobile app needs to stay in the app instead of going to a new website. All payments including Visa should be in the payment section of the mobile app. This includes warning for due date so you don’t miss a payment.
Response from developer
We apologize for any inconvenience. We are always looking for ways to enhance our products so we will pass your suggestion on to our developers for consideration in the future. If there is anything we can assist you with, please contact our Customer Care Center at 800-497-8168, option 4, Mon - Sat from 7am - 8pm MT. Thank you for your feedback!
Transferring money between accounts is very easy
Well Done and Easy To Use
Amazing!
I love this App and their easy process throughout depositing, moving, and transferring funds! Any other banking app is not as easy or straightforward as National Bank of AZ’s app!
Mobile deposit
So much better to use than before. Much faster. Thanks for the upgrades.
Great Functionality
Truly a great app that offers all of the needed tools for banking to be seen easy to access. That being said some features are hidden more so then in your face so can cause confusion or discomfort. Overall is solid though. Thanks.
Response from developer
Thank you for your feedback!
Hard to navigate
I feel like the app could be improved. I feel it’s hard to navigate and it is not very user friendly.
It’s not the worst out there but definitely could be improved!
It’s not the worst out there but definitely could be improved!
App
Ever since the conversation I cannot open the app in the newer version or updated Apple software. Contacted Apple, went to the bank, tried to call the bank and nobody seems to know why it won’t work on my phone. Sad as it was working fine prior to all the changes.
Lost access to my login
Suddenly last week, about April 1, I tried to log into my account to check my balance, I received a message: Application failed try again. After several attempts, I gave up. Today, April 6, I managed to log in through Microsoft Edge and obtain my balance. But once in, there was no way to log out. I had to reboot my phone. After that, I could not log back in. I deleted the app from my phone and reloaded it. It failed to load. What is going on at National Bank of Arizona?
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Response from developer
We apologize for any inconvenience. We would like to understand more about your experience and troubleshoot with you, if you could please reach out to us at 800-497-8168, option 4, Mon - Sat from 7am - 8pm MT. Thank you!
Excellence
Everything I ever could want in a bank.
Love the freedom!
This app gives me the freedom to do so much while on the go! My bank accounts get checked every day and I can look at my credit card transactions anytime! I like transferring funds, bill pay, and monitoring scheduled payments. Thanks NBA
Response from developer
Thank you for your feedback. We appreciate your business!
