Great app! My only suggestion is for it to work in landscape mode.
Great app! My only suggestion is for it to work in landscape mode.
Bad app
I have been having trouble with this app to many times now. Latest is that I got kicked out of my mobile banking. Had to reset my password on the website. Now it will only log me in if I review my security questions. Would help if the app would take me there. Horrible design.
Keep in touch with my Money
This app is so nice, I can help my children or send them for shopping with a simple transfer.
I am very happy with this app and the simplicity of its features.
I am very happy with this app and the simplicity of its features.
Good app
I love this app. I can do my banking from anywhere. I did have some trouble finding transfers after the update but NBofA was very helpful. The app is easy to use and I love it.
Great app, two major annoyances
This app does every thing I need but the new layout has an annoyance.
It used to be extremely easy to find the area to transfer money, make deposits and other account maintenance tasks. Now there is a big + sign at the bottom of the app where these functions are all tucked away at. It’s not very intuitive and understanding where these functions are hidden isn’t easy to find the first time. The previous app design had a much better, easier to use layout, even if it wasn’t the more sleek, modern interface it is now.
The second annoyance is the updates. Every time the app updates, touch ID is disabled and you have to re-enter a password. It get’s really tiresome having to enter a password after every update.
It used to be extremely easy to find the area to transfer money, make deposits and other account maintenance tasks. Now there is a big + sign at the bottom of the app where these functions are all tucked away at. It’s not very intuitive and understanding where these functions are hidden isn’t easy to find the first time. The previous app design had a much better, easier to use layout, even if it wasn’t the more sleek, modern interface it is now.
The second annoyance is the updates. Every time the app updates, touch ID is disabled and you have to re-enter a password. It get’s really tiresome having to enter a password after every update.
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Response from developer
Thank you for your feedback. Please try to uninstall and resinstall our app from the App Store. If you continue to have issues, please send your contact information to appstorefeedback@nbarizona.com and we will contact you to further troubleshoot.
Great App
This app does and allows all my mobile banking needs. I have had no problems with anything from logging on to mobile deposits to transfers. Easy to use!
Deposit
Great to be able to deposit without leaving the house.
Saves time and money
Using the mobile app saves us a 28 mile round trip to the bank. We like that convenience. We’ve had very few instances where the app was not available. It would be helpful if the app allowed my iPad to save the user I’d and password, but it’s good for memory cells to have to put it in every time.
Response from developer
Thank you for your feedback. We appreciate your business! We continue to look for ways we can improve our mobile banking offering and service.
Convenient. However...
The app is very convenient and useful. Makes life very easy as far as banking with them. However, I miss the extra convenience of just using my thumbprint to log in. I used to be able to use it, then a couple updates went by and couldn’t anymore. That is the only issue that I have. Perhaps also adding the option to change account settings like address change and what not from the app would be nice too. That’s just another bonus if we can get it.
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Response from developer
Thank you for your feedback. Our app does support Touch ID. Please try to uninstall and reinstall our app from the App Store. After doing that, check the 'Settings' page again to enable Touch ID. If you continue to have issues, please email us at appstorefeedback@nbarizona.com and we will contact you to further troubleshoot.
Never a problem...
I’ve this app since it’s inception and never had an issue
