YOOX User Reviews

YOOX
YOOX
YOOX NET-A-PORTER Group S.p.A.

Reviews Summary

Top reviews

Leave a Review YOOX
  • Hard to find

    I find this app highly frustrating and I wish it weren’t because I do like YOOX. But even when I filter for my size 90% of the items are not available in my size! Also, when you leave the app for just a few minutes - not close it out, mind you, just leave it - you come back to find that none of what you filtered for - or what you had already viewed! - has been saved; you have to start the process completely over! I won’t name the far better apps, in this category/niche, but YOOX is losing out to them - at least for me - because their app is so bad! And if there is an easier way, YOOX doesn’t make that easier way easy to figure out!
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  • Such a great site for style

    Earlier glitches in the app seem to have been worked out. Now Yoox is such a fun place to shop. I’ve bought so many things here by brands like Jucca and 8 by Yoox that you don’t see anywhere else and that are such good quality at such a good price. Today I’m here buying a military green 100% Italian wool knit midi dress by 8 by Yoox for $140 bucks. What a deal! Of course there’s all the high end stuff here that’s so fun to look at but you really don’t need to spend a lot here to find great things to wear.
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  • YOOX online shopping platform

    It's the best online shopping platform which I have ever used. I'm excited about the sales, promo codes which it offers very often. Mobile app is also very user-friendly. Highly recommended 🤩
  • Not worth using

    Like other reviewers said, the app is good but the condition of the clothes are a hit or miss and the experience is terrible. I have been a customer for many years and started to run into more and more issues with the company. It is true, things have arrived defective and sometimes smelly. I shop online a lot, and I know that it is always a risk statistically that something will go wrong with shipments and returns, but the rate of error is much higher with YOOX. YOOX has gone downhill and is unreliable. My $400 return was mixed up with someone else’s return and YOOX refused to refund, leaving me at a $400 loss. This is when I decided it is time to part ways. I would rather pay more for better products and service. It is not worth it to shop here. Use more reliable stores and services to save yourself the frustration.
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  • Great Go-2 Fresh Fashion

    I’ve been a YOOXer for about 15 years now and have always found their selection to be current yet classic and a place for true style. My browsing and buying have always been influenced by what’s different yet beautiful, and trying European designers who aren’t on the USA radar (yet). I love the Italian shoes, sometimes at drastic discounts, and avant-garde cuts and silhouettes they offer. Sales can be quite spectacular on true designer fashion!
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  • Purchase review

    Lots of great stuff on site. $10 for shopping is too much with free shipping at $200. Keeping coupons “hidden” is not cool, they should be readily applied and the “FULLPRICE” coupon exclusions is huge and misleading. I eliminated 75% of my purchases because I did not see them on the list as being excluded or missed them. Either way too hard to figure out. 25% is a significant lure and I wasted a lot of time only to have the discount not work. Very disappointed.
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  • In general

    Everything that I have purchased from this website has been great quality and just as I expected it! Just make sure to check your size when ordering.
  • Great products and services

    The items available are great quality and price, customer service is impeccable.
    The app could be easier to navigate, it's not always easy to search specifically for what you're looking for.
    I'm a repeat customer though so definitely not a deal breaker
  • Chic and easy

    What’s not to love about YOOX? Put everything you like in your DREAMBOX to purchase at a later date. YOOX lets you know when there’s only one left in your size, so you can buy ASAP. Sometimes they send a notice that everything already in your DREAMBOX is an extra percentage off. It’s terrific! I buy everything from Vivienne Westwood to Vans on YOOX and my friends are always in love with my purchases. Enjoy!
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  • Please see the Review

    My experience has been mixed with many positives and a few negatives.
    On the positive side, the quality of merchandise is exceptional and most of the time as advertised, the quality of packaging is also good and most of my shipments arrive on time. On the negative side, returns have been very slow and tedious and could be further improved.
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