YOOX User Reviews

YOOX
YOOX
YOOX NET-A-PORTER Group S.p.A.

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  • Descriptions of fit of clothes are antiquated and non existent.

    Descriptions of the fit of clothing is nonexistent. It’s very difficult to buy things on the site. Models look like they were a 31 waist while wearing a 42 waist it’s really annoying I don’t know why I keep going back to the site it’s probably because they keep sending me a 25% off coupon that’s the only reason. But at the end of the day what is the 25% off get me when I have to donate the item because it doesn’t fit. I expect better from net a Porter
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  • Long load times and limited filters

    Load times are upwards of 11 to 15 seconds when you try to check your order status in the app. Browser experience is 10 times faster.

    Also the number of filters and options are fairly limited and free text search indexing is terrible.

    Rest of the app is pretty decent.
  • Simplicity

    The website, and customer service is simple and easy. I love the ability to speak with a live person when I have questions. This is my go to website for fashion!
  • Very satisfied!

    I have been a YOOX customer for many many years and I never had a problem with them. All the items I purchased from them were new and in perfect condition and the returns and refunds were handled very efficiently. Great company and great deals.
  • Fraudster

    Stay away from these fraudsters, I purchased something from them, I returned it cause it was too small. They said moneyyoox was faster, I choose return to my card but still dragging with them to return my Money to my card, customer service rep said it’s upper management decision that they can’t do nothing, are you kidding me, for my money. This is the height of scammers with their fake designers
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  • App is not functioning

    As soon as I click on the app it takes me right back to my homepage or when I try to enter the app through one of the notifications it just sits on your opening screen that says “YOOX” and the app itself doesn’t completely open
  • The Only App you Need

    Shopping made simple at the touch of your finger tips. This App is By Far the best choice for any fashionista thats searching for Great Quality from around the world and Not your local Thrift store.
  • Love this app

    This app makes it so much better for browsing on your phone. It’s simple and user friendly, without glitches of any kind. The search bar makes It even easier as It categorizes everything for you and let’s you filter your searches. One of the best clothing apps out there in my opinion.
  • OMG!!!!

    I loveeeeeee them! Got my boots in less than a week! After reading the bad reviews I’ve got scared contact them to cancel my order. They answered the next day but at the time I’ve got a mail my boots been shipped. I was like ok let me wait for a few days let’s see.

    Everything as described !!

    Love them!!! Will order more for sure!!!
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  • My fav shopping app

    I just love the way it’s layed out, awesome selection and discounts that beat all the other apps. I have purchased so many things there and I don’t think I will ever be able to stop. But it just shows that the developers did a very good job lol

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