8x8 Work User Reviews

Top reviews

8x8 Park is our favorite

8x8 has a great bundle of features. I have our business with 10 phones, 5 in California and the other 5 in Washington state plus a FAX on OBI300s at each location. Easy to change things like how many rings before calls go to voice mail. Backup transfers if the Internet goes down so we don’t miss a call. Yesterday, I added an extra extension to our ring group for extra coverage, then took it out when we didn’t need the extra coverage. Voice Mail with the beta voice-to-text is a big plus too. I especially like using the 8x8 APP on my smart phone and using the feature to switch the call from my desk phone to my cell phone and back. Initially setting up the system was a bit difficult, but once I got the hang of it, it was smooth sailing. Thanks 8x8
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Response from developer

Thank you for taking your time in providing honest feedback about our service, Have a nice day ahead!

Hans

Love it I used to pay thousands each month for landlines and fax lines and now it’s so much less

Good phone technology

We sunspots Holidays really enjoy the phone system. But after sales contacts has to be improved. Recently few of our clients saying there is. Gap in the beginning of conversations. If you can fix that is great All the best and success Christy Kurian Sunspots Holidays

Response from developer

Good day and thanks for leaving a feedabck Christy! Please try to re-install the application and that should fix the issue. If the problem is still present, please send us email on vom@8x8.com Thanks!

Worst system

Never works, reception is terrible 0/10

Account Representative

The best

Needs Apple Watch Call Integration

That’s what would make it a 5 stars.

Bad

Bad reception feedback delay very bad

Good phone technology

We sunspots Holidays really enjoy the phone system. But after sales contacts has to be improved. Recently few of our clients saying there is. Gap in the beginning of conversations. If you can fix that is great All the best and success Christy Kurian Sunspots Holidays

Response from developer

Good day and thanks for leaving a feedabck Christy! Please try to re-install the application and that should fix the issue. If the problem is still present, please send us email on vom@8x8.com Thanks!

Begging for a review? Well, it gets the job done

Application kept asking me to review or rate the app. I’ve had several issues with the app that are a cursory glance. I have not been able to address. One is, after I’ve been signed out of the app, I still receive phone calls from work lines. Often I’m unable to get the phone call to end because I cannot get the app to respond when I touch the top of the screen to return to the phone call. Another issue is that the company I work for has not on boarded all of the management to using the phone app. The app does get the job done. I can make and receive phone calls and text messages. There’s just not a lot of wow factor that I have been on boarded to.
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8x8 Park is our favorite

8x8 has a great bundle of features. I have our business with 10 phones, 5 in California and the other 5 in Washington state plus a FAX on OBI300s at each location. Easy to change things like how many rings before calls go to voice mail. Backup transfers if the Internet goes down so we don’t miss a call. Yesterday, I added an extra extension to our ring group for extra coverage, then took it out when we didn’t need the extra coverage. Voice Mail with the beta voice-to-text is a big plus too. I especially like using the 8x8 APP on my smart phone and using the feature to switch the call from my desk phone to my cell phone and back. Initially setting up the system was a bit difficult, but once I got the hang of it, it was smooth sailing. Thanks 8x8
Show less

Response from developer

Thank you for taking your time in providing honest feedback about our service, Have a nice day ahead!

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