Mailchimp Email Marketing User Reviews

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  • Terrible

    An absolutely terrible app. Almost completely unusable for campaign creation. Many of the features don’t work (Like adding an image)
  • Frustrating to use

    I use the mobile app mostly to add photos straight from my phone for campaigns. However the process to open and edit a campaign is clunky and frustrating, especially with 2 factor authentication. I am prompted to log in again every time I try to open a campaign even when I am already logged in on the app. The 2FA texts also take an unusually long amount of time to send and the page is slow to process and you have to start all over again if you double clicked on “log in”. I don’t understand why you can’t opt out of 2FA after enabling it - I accidentally enabled it on one of Mailchimp many, many pop up “enable 2FA” messages and I hate it!!

    The entire process is so annoying it may be easier to upload photos to my computer and then to Mailchimp, which defeats the entire purpose of the app for me.
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  • Easier than you think!

    I have been dreading learning how to use Mailchimp for about 10 years. Finally, this weekend, I was backed into a corner and I HAD to learn how to get a big email out.

    It takes some time, but if you’re patient (or desperate like I was) and if you’ll keep looking for options to make it easier, you’ll stumble onto premade, easy to modify email templates, etc.

    Give it a try. I’m almost. 60 years old and I was able to work through it. You can do this!
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  • Good but…

    So far this app has been fairly useful. One thing I’m seeing at this time is that when I view campaigns, if the campaign has a yellow badge it will open with stats, but if the badge is green it will just lock the app. As I’m a free account holder I have no access to see if this is a limitation imposed on free accounts, or a glitch in the app. Otherwise the app works fairly well for my usage.
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  • Frustrating and Painful mobile app.

    I’ve been using Mailchimp for years on my laptop, relatively easy and straightforward process to get emails out to my clients.
    This app however is a whole other ball game.
    Very limiting, frustrating and difficult to use.
    Slow, glitchy , and a waste of time.

    Mailchimp should be better.

    Developer Response

    Thank you for your review and feedback. Our Support team can help! Please contact them here [http://eepurl.com/iP7Qb2] by selecting the 'Email Us' button.
  • Don’t waist your time with this app

    Set this account for mail chimp yet I built and advert campaign for a fire and security company installed 96 email contacts for electrical contractors and launched the campaign spent hours and hours building it. Then I get a email this violates are terms and conditions policy they won’t tell what part of a fire and security company violates their terms and conditions. So if you run a small company and need something for your small advertising campaign. Look elsewhere the bots think everything is a violation the app is useless and doesn’t work look elsewhere
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  • Login doesn’t work on mobile app

    I have two MailChimp accounts; one has 2step verification and one is regular; and cant login with any of them. Forget login feature doesn’t recognize account name. At the same time, browser version works. Support bot is useless, and can’t speak to human support unless buy subscription.

    Developer Response

    Thank you for sharing your review. This isn't the kind of experience we'd expect you to have. Try reinstalling the app, and making sure your iOS device is up-to-date.
  • Terrible for creating and editing mail

    I attempted to use this on my iPad to create an email and had a very frustrating time. Basic tasks such as resizing an image is not possible and the interface keeps jumping between elements and I can’t access a lot of the design setting such as margins.

    Developer Response

    Thank you for sharing this feedback. We'll be sure to forward this to the appropriate team.
  • False advertising of features

    The Mailchimp website will tell you dozens of features, automation and campaigns you can create. But in the past couple of years those features have broken and not been fixed, meaning so much of what you should be able to do you cannot

    Yet, they still continue to hike the price every few months and tell you they’ve added loads of new features. Even if this were true, the chances are they’ll break and they won’t bother fixing them.

    Mailchimp is in a sorry state and you should actively avoid giving them any money.
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    Developer Response

    We're sorry to hear of the frustrations you're encountering. Our Support team would like to help! Please contact them here [http://eepurl.com/iDuLJs] by selecting the 'Email Us' button.
  • Account deleted

    Based on the latest changes in terms & conditions I move my subscribers to a service that respects privacy and has integrity. Then I deleted my account and the app.

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