Known issue yet no fix.
Eventbrite has had a known issue with logging into the Organizer app from an iOS device and it’s still not fixed. Looks like we’ll be using pen and paper for our guests tomorrow. We will also be using a different service for future ticketed events going forward. Not a professional app.
Can’t Even Log In
I have created an event for my organization and wanted to download the app so I can check in guests using the iPhone app.
I’m able to download the app, but every time I try to log in it says to check my email address and password for a typo. There’s nothing wrong with the address or password. I’ve tried from different accounts that are on my team, uninstalled and reinstalled the app, and I’ve tried to log in using email, Apple, and Google.
It’s very frustrating to not even be able to log in. Everything else at Eventbrite has been fine, but not being able to directly contact a support team there is so annoying.
I’m able to download the app, but every time I try to log in it says to check my email address and password for a typo. There’s nothing wrong with the address or password. I’ve tried from different accounts that are on my team, uninstalled and reinstalled the app, and I’ve tried to log in using email, Apple, and Google.
It’s very frustrating to not even be able to log in. Everything else at Eventbrite has been fine, but not being able to directly contact a support team there is so annoying.
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Standard email login fails
Not sure when this started happening but can no longer login to this account with any of my various Eventbrite counts.
Very frustrating as this is a very useful app for monitoring and controlling events.
It maybe an OS related issue but it needs fixing ASAP please
Very frustrating as this is a very useful app for monitoring and controlling events.
It maybe an OS related issue but it needs fixing ASAP please
Not Easy to Navigate
I think that the app should have a short tutorial on how to get to different functions. Especially on the mobile platform.
Difficult to track orders & notifications
I’m new to Eventbrite so still learning how to navigate things. First thought is the fees are pretty high! For a $25 class EB charges my customers $5.03 per class. Not sure this will be sustainable for my community. Venmo and PayPal charge less than $2 for that ticket amount.
I have found it cumbersome to track when a student pays. Seems you have to turn notifications on in a setting that is buried somewhere in the account setting. Finally got it figured out on my second attempt but meanwhile hassled my customer since nothing came through on my end to verify the sale. Hmmmm…….
I have found it cumbersome to track when a student pays. Seems you have to turn notifications on in a setting that is buried somewhere in the account setting. Finally got it figured out on my second attempt but meanwhile hassled my customer since nothing came through on my end to verify the sale. Hmmmm…….
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My events are being deleted
My events are being deleted, after getting a ticket link and in the middle of creating it, an event I planned long ago is still being shown on the dashboard and won’t go away. I can’t be the only one having these issues.
New event
It is impossible to know how to start a new event!! Can you make it easier for the user interface?
Needs more functionality
Would love to be able to easily access the web link for an
event via the app, and manage / send emails to attendees. It’s good for seeing who has booked in but not much else.
event via the app, and manage / send emails to attendees. It’s good for seeing who has booked in but not much else.
Frustrating
I’m producing 4 events and can’t find away to look at the ones that aren’t the more recent
App takes u to browser to do things
Not at all user friendly
