Just get this app already!
I use this app nearly every day. It got rid of my keyring I kept JUST for key tags--I had so many!--not to mention club cards for Costco, BJ's and the like. The app scans just as well. One nice convenient place for all my cards.
And their support is FAST. Recently, they changed their layout to a grid, rather than a line with the icon, followed by the store name, initially the grid only had the icons. Fine if your card HAS an icon, but if it was blank, you'd have to click on it to find out what it was. So I sent in feedback on this, and less than a week later, the fixed it!! Icons now have store names under them!. Now THAT's what I call service.
And their support is FAST. Recently, they changed their layout to a grid, rather than a line with the icon, followed by the store name, initially the grid only had the icons. Fine if your card HAS an icon, but if it was blank, you'd have to click on it to find out what it was. So I sent in feedback on this, and less than a week later, the fixed it!! Icons now have store names under them!. Now THAT's what I call service.
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Was a great app...
Cant name and I can’t call up favorites immediately. Why???? Not sure of all the changes that were rolled out with the latest updates, but one of them is not working. I cannot add any new cards to my profile. I continuously get an error saying no network connection available - I have tried on both WiFi and LTE. This is not a useful fix at all and has become quite frustrating. Please fix ASAP. I know I'm not the only one experiencing this issue.
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Robust recovery capability
I had problems with Keyring not opening on my iPhone and freaked out at the prospect of losing the data I had entered when I had to delete/reinstall the app. Fortunately, I learned that their website retains the data so all I had to do was login and resync. This is a feature I didn’t even know or think about but a great one to have. Thanks, all is working great.
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All my cards gone with last Apple update
Been using this app to store my reward cards. Last night I tried to use a store card but disconnected all card numbers and images inaccessible. Apple updated iOS version over the weekend, most likely cause.
Update: issue resolved. I can now see my cards and bar codes but app redesign will take some getting used to. There is also privacy concerns with purchase tracking and shipping list added.
Update: issue resolved. I can now see my cards and bar codes but app redesign will take some getting used to. There is also privacy concerns with purchase tracking and shipping list added.
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UPDATE TO PREVIOUS 1 STAR RATING
Even though I contacted the developers via email, what they and the app itself doesn’t tell you is that you must delete the old app and get the new one for everything to work as it did before the last update in late 2021. Of course you must have all your cards uploaded to an account so they can be synced with the phone app. It’s back to 5 stars!
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Update was a bad idea
UPDATE:Dropped it from a four to a three as it does not appear you can re-order your stores anymore, and the description field is not long enough unless you modify the names of your customers cards.
UPDATE: change from a two star review to a four star review because, they just updated the app after when I would assume was a number of bad reviews, and now you at least have icons with the name of the store below them. Still haven’t gone back and edit all mine to see if it has everything that I need as far as the full store name but this was definitely needed.
ORIGINAL: We’ve been using KeyRing for a number of years, but may have to look for another app due to this most recent update. We used to be able to add any type of card into KeyRing and we still can but with this newest update anything that’s not in the database shows up as a generic icon and you have to click through every single one in order to find what you’re looking for. This was a horribly bad idea for an update and one way they could it could be fixed is if you allow the user to switch between a list view like it used to be or an icon view. If the developers really want an icon you put that functionality in and you’ll save the app at least for me.
UPDATE: change from a two star review to a four star review because, they just updated the app after when I would assume was a number of bad reviews, and now you at least have icons with the name of the store below them. Still haven’t gone back and edit all mine to see if it has everything that I need as far as the full store name but this was definitely needed.
ORIGINAL: We’ve been using KeyRing for a number of years, but may have to look for another app due to this most recent update. We used to be able to add any type of card into KeyRing and we still can but with this newest update anything that’s not in the database shows up as a generic icon and you have to click through every single one in order to find what you’re looking for. This was a horribly bad idea for an update and one way they could it could be fixed is if you allow the user to switch between a list view like it used to be or an icon view. If the developers really want an icon you put that functionality in and you’ll save the app at least for me.
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No longer working right-a disaster!
I have used this app for a very long time. And I loved it. Recommended it to all my friends.
Something happened with the new update. Half of my cards are not showing up with an icon....So I don't know where they are.
My husband and I both contacted technical support and we were told to re-enter our cards. That's ridiculous. Most of the cards we got rid of after we entered them into the app. There's no reason they shouldn't be showing up. I was in a grocery store yesterday and couldn't find my card for that store. Then they told me to do a search. But the search doesn't find your own cards. It just searches for stores.
Please fix this!!!
Something happened with the new update. Half of my cards are not showing up with an icon....So I don't know where they are.
My husband and I both contacted technical support and we were told to re-enter our cards. That's ridiculous. Most of the cards we got rid of after we entered them into the app. There's no reason they shouldn't be showing up. I was in a grocery store yesterday and couldn't find my card for that store. Then they told me to do a search. But the search doesn't find your own cards. It just searches for stores.
Please fix this!!!
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Response from developer
We are really sorry for the inconvenience, thank you for your valuable feedback. We appreciate your patience while we work things out. We are currently implementing a fix for this issue which should include the Card Names. If you need further assistance please don't hesitate to send us an email via support@keyringapp.com. Have a great day!
Was FABULOUS / Now HORRIBLE!
I have used Key Ring for years and recommended it to many friends. What the heck have you done to the app in the last week? There’s no way to take a picture of new cards added, and all my cards that don’t have bar codes aren’t showing up on the front page. Where is the alphabetical listing of cards? This update(?) has completely ruined this App and I’m already looking for a new one. Key Ring is doomed to fail at this point, and your developers need to be fired! Why would they take a wonderfully helpful, perfect app and turn it into crap?
I hope people will see the latest reviews and dump the “new” Key Ring app immediately. SO DISAPPOINTED!!!
I hope people will see the latest reviews and dump the “new” Key Ring app immediately. SO DISAPPOINTED!!!
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Awful update
Why do these creators of these apps insist on upgrading that essentially make the app worse. Not only did I used to be able to upload all my store cards I also uploaded other types of cards. These included hotel cards airline cards my medical card pictures of my passport things like that. Now it won’t let me do that anymore. Plus most of my cards don’t have the picture in the quick view or it isn’t even listed under name. Rather there’s a nondescript picture of a blank card alphabetically where they should go, so in order to see the card I have to click on it until I find the right card. Horrible horrible update.
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Response from developer
We are really sorry for the inconvenience, thank you for your valuable feedback. We appreciate your patience while we work things out. We are currently implementing a fix for this issue which should include the Card Names. If you need further assistance please don't hesitate to send us an email via support@keyringapp.com. Have a great day!
New version is a regression
The new version (Version 60) replaces the list format that had printed names with a set of boxes, some with logos, some that are blank ( for local stores or other items I’ve entered that the app doesn’t have a logo for).
While a nice clean look, the items for which there is no logo should fill in with text form that card record. As it stands now, these are just blank boxes and you need to click on each one to figure out what it is. That is extremely frustrating when standing in a checkout line.
Hopefully this will be fixed shortly, or I’ll need to switch to another card app.
While a nice clean look, the items for which there is no logo should fill in with text form that card record. As it stands now, these are just blank boxes and you need to click on each one to figure out what it is. That is extremely frustrating when standing in a checkout line.
Hopefully this will be fixed shortly, or I’ll need to switch to another card app.
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