Key Ring Rewards Card Wallet User Reviews

Key Ring Rewards Card Wallet

inMarket Media, LLC

Lifestyle

Shopping

Reviews Summary

Positive highlights

💼

This app hasStores all membership cards and loyalty cards in one place

🗂️

This app hasAllows sharing cards between family members

🔍

This app hasProvides a convenient way to access card information without carrying physical cards

🔒

This app hasSecurely stores card information

📱

This app hasWorks offline, no internet connection required

🕰️

This app hasSaves time by eliminating the need to carry physical cards

🧠

This app hasHelps users remember to use their loyalty cards

Negative highlights

🔍

This app hasIssues with finding and accessing specific cards due to recent app updates

🗑️

This app hasConcerns about cards and card information disappearing or being deleted unexpectedly

🔔

This app hasFrequent and intrusive notifications to enable push notifications

🔍

This app hasDifficulty in organizing and managing cards, especially non-store cards

🔒

This app hasPrivacy concerns with the app's access to personal information and location data

🐞

This app hasBugs and crashes reported after recent app updates

🕰️

This app hasSlow loading times and performance issues

Top reviews

Most RecentHighest RatedLowest Rated

Good, but was better

I have used this app for years. It makes my life easier. All of my membership cards are electronically stored on my iPhone so I no longer have to sit on them with all of them in my wallet. Ouch. As I said, I have used this app for over 5 years. During this time the app has done multiple updates. As a result, many of my membership cards have disappeared. For example, I know for a fact that my Sam’s club membership was in Key Ring, because I would go into Sam’s club without my “hard card “ and use Key Ring. Well Lo and behold, Sam’s club now shows up in the app, but my membership number and photos of the front and back are nowhere to be found. This is just one example. I no longer trust Key Ring to secure my membership cards. I am looking at alternative products as this is just one of many examples of card just disappearing. Bottom line, do not trust Key Ring to be there when you need it.

I have given up on Key Ring. I have lost several membership cards in Key Ring. The app does not retain the front and back copies of my cards reliably enough for me to trust this app any long.

Show less

Dws1227

2 months ago

Response from developer

We're truly sorry to hear about your experience and understand your frustration with the missing membership cards. We value your trust and want to help resolve this. Please ensure you're logged into your account to sync your data. If the issue persists, kindly reach out to us at support@keyringapp.com with your account details, and we’ll assist in recovering your cards. Thank you for your feedback and your loyalty over the years.

Good, but was better

Show less

Dws1227

3 months ago

Response from developer

We're truly sorry for the issues you've experienced and appreciate your loyalty over the years. Please ensure you're logged into your account and contact us at support@keyringapp.com with your account details. We'll investigate and assist in recovering your membership cards. Your trust is important to us, and we want to resolve this for you. Thank you for your patience.

Don’t throw away your cards just yet!

I’ve had the app for years. I originally uploaded pics of the front and back of all my cards so I could stop carrying around all my key ring cards, just as the app intended. The app has always worked flawlessly for me until the day I needed a bit more information (that was located on the back of one of my cards). I was surprised to see that none of my scanned card images were in the app any more. Not a single one. The app just decided to delete all the images I saved in it years ago. About a dozen cards just suddenly gone. I have no idea when the app decided to delete the images. I guess now you need to create an account in order for your images to be saved. Problem is, I no longer have the cards, cause I was was using the app.

Show less

ClevelandBrian

4 months ago

Response from developer

We're sorry to hear about your experience. Rest assured, as long as you have an account created, all your images and data are safe. Please log in and sync your account, and your images should reappear. If you need any further assistance, feel free to reach out to us at support@keyringapp.com with your account details.

Stop asking for notifications please!

Updating my review to reiterate that the repeated “turn on notifications” nag screen is really inappropriate when I’m standing at the checkout, unloading my cart, bagging my stuff, and getting ready to pay, all at once, and I just want to scan quickly a loyalty card. I’m never going to turn on notifications. Can the app please have a “no, stop asking” option??

It keeps my cards and displays the bar codes for me - good. But some are oddly out of alphabetical order, I can’t delete several old cards I added manually years ago, and it keeps asking me to turn on notifications when I open the app, all of which makes it take longer to find the card I want quickly when I’m juggling groceries, reusable bags, etc.

Show less

MissJubilee

7 months ago

Response from developer

I understand your frustration with the notification prompts. We'll consider your feedback for future updates. Regarding the card order and deletion issues, please ensure you're logged in to your account to sync your cards properly. If you continue to experience difficulties, please reach out to us at support@keyringapp.com, and we'll assist you further

5 star for so many years

It’s a shame i’m just writing this review now. I cant recall exactly, but i’m pretty sure this was one if the very first apps i tried out when I got my first iphone, which was the 3GS in 2009. I used it for years, but as places started allowing you to use your phone number, i didnt need the app as often. Now that I’m married I’m back using it consistently. I dont know what stores have my card with my number or my wife’s number, so rather than trying to remember all that, I’m back to using the app. It’s been a lifesaver and it’s not packed with ads or garbage. It’s a clean interface and works as it should. Thanks for all the years of convenience devs!

Show less

c-b-w

8 months ago

Update: Apparently the new iOS update logged me out of this account and erased my password.

This caused all kinds of issues for me with this app. I reached out to support and they were able to help. Now have everything back working as before. I love this app and use it all of the time. Not the way it was designed but I use it to store credit cards, driver’s license, nursing license, etc. It is so much easier than taking photos of all of these things and having to find them amongst all my photos.

Show less

Tahnya511

8 months ago

Response from developer

We apologize for the frustration you've experienced. Before proceeding, please ensure you're signed into your account and allow the app some time to load and sync your data, as it may take a moment. If the issue persists, please reach out to us at support@keyringapp.com with your account details, and we'll do our best to assist you in recovering your photos. Thank you for your patience and understanding.

It’s gotten rather limited.

I used to be able to add notes and more to my cards, but that isn’t available for some reason. I updated the app, thinking that might be the issue, but no joy. Also, the pictures of my cards no longer show up on my phone, and the details of my cards, like the link to the website and phone number of the business, don’t show up at all. I used to put the reservation number in the notes section of the hotel loyalty cards so it was all in one place. Now I have to create a separate note.

Edit: The developer response was to update the app again. I can’t update it if there’s no update available.

Show less

Dcamonkeys

9 months ago

Response from developer

Thank you for reaching out again. We apologize for the inconvenience you're experiencing. It seems there may be a deeper issue at hand. Please contact us at support@keyringapp.com so we can investigate and assist you further. We're committed to resolving these issues for you. Thank you for your patience and understanding.

UPDATE: One of my favorite app!

UPDATE: Changed my rating of 1 star to 5. I was not prompted to update to the latest version even though I did look for it. Suddenly today, I finally saw it. Only gave it a 1 because I thought the developers were abandoning the app. This app is my top 5 most used app. I pretty much use it everyday. So incredibly useful in every way. I’ve told my friends and clients about it. It’s also one the few apps I would pay to keep! Thank goodness it was just an update!

This has been my very favorite app for the longest time. I upload all my important cards. Definitely my top 5 app….but I see all my photos are gone! When I tried uploading one, I couldn’t. What is happening? Is the app not supported or gone to paid? I’m willing to pay!! It’s been invaluable.

Show less

Glad Perez

10 months ago

Response from developer

We appreciate your long-time support! We're sorry for the inconvenience. Please update to the latest version; it should address the issue. If the problem persists, contact support@keyringapp.com. We're actively working to resolve any disruptions, and we value your understanding. Thank you for being a valued user!

ANNOYING BUG on the lists’ function

Great app EXCEPT when making (shopping) lists, items cannot be “checked off” as they keep popping back up. Unable to delete either.

Otherwise, app does what it says and greatly appreciate the way it organizes all those loyalty store cards and gym membership so one doesn’t have to carry them around.

The bug has been in effect for a while but seems to be worse. One used to be able to delete or at least tap as “bought” 2-3 times before the edit would remain, but now it can’t be changed at all. Would be 5 stars without this annoying bug.

Show less

Anonymous Parent

a year ago

Used to be a 5-Star app

I’m a long time user of KeyRing and loved it for many years, but will be searching for a replacement app now. My cards are no longer listed in alphabetical order, so I have to try to use the Search function to find the card I need at that moment. As soon as I click on the Search icon, the app crashes and closes. Every. Single. Time. I can no longer re-order the stores names in my cards list to correct the out-of-alphabetical order. App lost a few of my cards that had been listed literally for years. Rather than re-add the missing cards, I will be looking for a replacement app for what KeyRing used to do: safely store and organize my cards.

Show less

momcat64