Leave a Review ANA
Best flight I’ve ever been on!!
When you get onto the plane it’s nice, clean, and very comfy. Literally no matter wear you sit, it’s gonna be the best flight ride of your life unless if you’re right next to the bathroom. The flight hostesses are also very nice and will also greet you when they get the chance to. And the meals on the flight are very clean and delicious. On top of that, it’s free. FREE!! The food, customer service, flight, and literally everything deserves a 10 out of 5 stars. ✨✨✨ I definitely recommend you choose this airline.Show lessJusttooshiabdme
Two Thumbs Up
Great airline. The customer service is excellent. Clean and I really enjoyed the food. I upgraded to premium economy and was not expecting to have access to the First Class Lounge. I give ANA two thumbs up. I highly recommend flying with ANA. Keep up the good work.ED's Apple
Best reward ticket booking system ever
It is easy to navigate thru the app. You can still search for reward tickets even if you don’t have the sufficient amount of point for the flight.bad citibank
Does not work properly
Since the App goes to its own web page, as opposed to working inside the App itself, it does not work properly. It’s slow and really annoying, very cumbersome, and since it tries to load the web page inside the App, the GUI displays are really small and faint, and annoying to have to continually zoom in to see anything. Poor App.Show lessHe ain't THAT good
2 airports
ANA provide my wife & I with excellent services, experienced captain, newer aircrafts and delicious food. But the only thing I want to complain is that I need to switch airports for my connecting flights, that create a lot of headache for me, other than that 5 stars!Felix Qingxin Wang
Worst app!
I’m in US, with United, so I have to use start alliance. But this is the worst app ever! It kept giving me the Singapore or UK currency, the page is full of Japanese language it’s hard to navigate or change to English. I finally managed to change the region to USA, but the currency still reflects as in UK. What a nightmare, to book a flight! I always start Japan. It’s one of those frontier country with the most advanced technology, but the usability of this app is a total disaster, and it’s very outdated.Show lessXiaocandou
Magazine function can be improved
I love the idea that passengers can enjoy varied magazines through this app, but my experience was not good enough because the UI can display only one page of the magazine. I have to slip so many times.
For a better reading experience, I even downloaded this app on iPad, but the UI is the same as the iPhone version. Which is disappointing.
I love the way we read ANA DUTY-FREE SHOP magazine online. I slipped once and read 2 pages, like a real-world experience. So I can enjoy the layout, pictures, and design of the magazine. Rather than can only read a single page each time slip.Show less朗朗今年要高考
Best service on all expectations *****
Overseas service from ANNA are the best from the ticket counters to stewards in the air planes ***** appeal are beautiful and very friendly and respectful ***** I’m very pleased and recommended always fly ANNA*****💝💝💝💝💝🤩🤩🤩🤩🤩cohoab
Why such a great airline has such a poor app?
It almost impossible to find a reservation through the app! Even when the online check in is done you cannot find your reservation on the app.
Something is wrong and you should fix it!Ben_houssa
This app is the best Japan can do? How sad
Spend some money and hire better programmers! This slow, difficult to use app belongs in the trash! Please redo the interface…why can’t it remember my reservation without having to enter it each time …just look at what other airlines are doing if it’s so difficult to create.Sirius2023
