When I Work Staff Scheduling User Reviews

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Leave a Review When I Work Staff Scheduling
  • It is great

    Thank you
    When I work is great for keeping track of shifts on a daily and weekly basis
  • Okay

    It’s ayt
  • Great app

    I find apps usually hard to navigate but I figured this one out easily and the interactive features are helpful I can’t think of anything we need to do schedule wise that we cannot accomplish on this app, I would recommend it,
    only critique I have is that there should be a feature that allows us to see Sunday so we know if we are working next day, because not every work place works a Monday through Friday shift the restaurant business usually goes from Tuesday to Saturday or Sunday, if I am incorrect I apologize , but as an employee I find this frustrating at times and it requires us to have direct contact with scheduling manager, when the whole purpose of app, I think, is to decrease the possibility of forgetting to convey schedule updates to each individual.
    Best Regards
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    Developer Response

    Hey there, thank you so much for taking the time to review the app! We appreciate the 5-star review! When viewing the app it should show your weekly schedule depending on the start of the Work Week if you are having days missing can you submit a ticket at https://help.wheniwork.com/submit-a-ticket/ and we can take a closer look!
  • Debbie from Lee Volk Jewellers Narrabri

    When I Work is the greatest App , Ever!
    Don’t know how I would cope without it.
    Not only is it great for me but I can keep track of my staff with a quick tap on the App.
    Cheers to “ When I Work “
    It’s the best.
  • User Friendly

    Everything about this app is great.
  • Wonderful experience thus far!

    I’m enjoying the app. It’s easy to navigate and keep track of key work items.
  • When I work

    Best app I’ve ever used, so convenient and awesome
  • Tour guide

    Excellent app and enjoy my job
  • Controlling employee!

    If you like watching your employees every move and making it hard for people to request time off work this is the app for you. Never have I felt more controlled in a job but now they’ve made a clunky app that’s frustrating to use and makes you give reason for time off, tracks where you are so if you aren’t on work site clocks you out. Tell me why this is an app that employees will like. If you are asked to get this app your employees are trying to control you. So yeh it’s great for management cause your freedom gets restricted.
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  • It’s just not great.

    A bit clunky, messenger/chat app is absolutely horrible. My employees rarely ever get notifications on their phones. Also each month I have to redo the entire staff schedule because it won’t just copy all the shifts to the next month. You can run the shifts for months, but then when you “change all” the shifts it assigns it out for as long as you have run the shifts, so the next month I still have to redo it, because employees change availability and shifts each month. All the checklists and task lists are hard to find and can only be viewed in week or daily view, but I am always looking at the month view. If you’re schedules rarely change, and communication through the app is not a priority, you will probably my be fine. Oh also, no place to call for support, they only ever suggest you delete and redownload the app every time there is a problem. They never address the core issues.
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    Developer Response

    Hi Randall, We are sorry to hear you are having issues with Workchat and the schedules. Can you submit a ticket at https://help.wheniwork.com/submit-a-ticket/ so we can work to resolve this? We'd be happy to explore options to help make scheduling easier.

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