When I Work Staff Scheduling User Reviews

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Leave a Review When I Work Staff Scheduling
  • Worst app

    It regularly doesn’t work and it takes 2 hours to register you at your work place 🤬🤬🤬 fix it or else
  • World exactly as you'd expect it to! Except for one thing

    For the record, this is definitely the best scheduling application I've ever used. The interface is easy to understand, and it's very convenient being able to view your time sheet as the week progresses. The chats are awesome as it's nice to have workplace communication separated from personal texts and e-mails. The shift swap/drop system is easy to

    I have no major criticism aside for the fact that you cannot view the calendar Sunday-Saturday. While having the calendars begin and end on weekly pay periods may be important for some, it is a mental hassle to try and envision a work week like that. I imagine that many people do not schedule their week according to pay periods and instead see Sunday or Monday as the beginning of a new week. I really wish there were a toggle to select which day of the week you want to see your calendar organized by— different options for different people.

    There is a bug I noticed that if you open the app while not connected to the internet, you are logged out. Not the biggest issue, and it's easy to log back in, but I figured I should bring it up.

    Other than that, the app works as expected. It's extremely user-friendly, even for those who may not have the most technology literacy. From the way the different tabs are organized and even how readable all the text it— it's great! Even with my critiques, I would say this is the best scheduling application I've ever used.
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    Developer Response

    Hey Alena, thank you so much for the detailed review of the app. We appreciate you providing this amazing feedback. We can definitely see how giving users the option to set the start of the week to a different day would be beneficial. We are sorry to hear you are having issues with getting logged out. Can you submit a ticket at https://help.wheniwork.com/submit-a-ticket/ so we can work to resolve this? We're here to help.
  • Great App

    Amazing software very easy to use at the organisation I work for, since the nature of the job requires a lot of travelling around the city and country this is a great way to be on top of the ever changing rota, with the option of receiving mail notifications very early in the morning regarding the location of the next shift, in addition further details can be included on the job description for that particular day.
    Keep it up guys in making my life easier 😉
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  • Review

    Mobile phone app easy to use. Wish it interfaced a bit better with my MacBook/web
    version…maybe it’s me!
  • Great app for our small team of bar staff

    I know each member of the team has confirmed their shifts and gets reminders for their shifts. Staff can also request to drop or swap shifts on the app and block out time for leave. The app has really helped me to organise our weekly rota.
  • Marvellous

    It’s been very easy to track my schedule it give me well before time reminder and keep my record as well as the hours of working with The all perspective it’s really brilliant effort to make this app.
  • Easy to navigate & use!

    My work started using this in the new year, & so far it’s super easy & helpful. Great that you can send messages & swap shifts. Easy to read rota system & to sign in and out of. So far so good!
  • It’s okay?

    This app has been nice for scheduling purposes, however, I have add major issues with the “workchat” section. First off, I sometimes don’t get a notification that a text has been sent in the group chat. This has happened on many occasions, and it hinders my ability to pick up extra shifts or cover shifts. Secondly, I am having major issues with once I send a message, it disappears on my end. I don’t know why this happens, and it’s simply frustrating. I then have to send another text because I am unsure if the person has received my first message. I have the iPhone XS, so perhaps my phone is the issue, but I have the latest software upgrade from WIW so my phone model shouldn’t be an issue. Perhaps other people are having the same issues as myself, and would love to have my issues resolved because it’s annoying. However, I like how it’s a scheduling and a message app which is convenient. I just wish the issues with the messaging would be fixed!
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    Developer Response

    Hi There, We are sorry to hear you are having issues with Workchat. Can you submit a ticket at https://help.wheniwork.com/submit-a-ticket/ so we can work to resolve this? We're here to help.
  • When I work

    I am happy with When I Work. It’s v detailed and informative re all my shifts. It was somewhat strange that I couldn’t access it last week and had to change my password. That’s all been sorted now.
  • Functionality of free version

    Love using the free version. Been using it for years, promoting to members in my groups.
    9days out is too restrictive though, it should be 2 weeks. I understand holding back some functionality is to encourage purchase, it would be better for the team to be able to plan more than a week ahead.

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