Leave a Review TeamSnap
Used to be awesome
I’ve used and loved this app for a few years now. The organization of having the schedule, team chat, email, roster, player RSVP for games and practice, etc. all in one location is convenient. Ads are what they are, but recently TeamSnap has decided to go so big with the ads, the app is almost useless. Besides the extremely annoying 5 second video ads that take up the entire screen and interrupt you, now when the ad bar is finally minimized, it goes right across the app menu, so you can’t click on any new page. I’m on an iPhone 13 Pro, so it’s not due to old technology or small screen size. I’m not paying a monthly fee because their free version is useless. I’ll switch apps to one that is useful.Show lessCls14475
Westhampton Subdivision, City of Clarkson Valley, Sewer & Water Utilities
Our subdivision is 52+ years old. Piping for sewer drainage and storm sewers drainage has never been replaced, corrected to date. Attention between City of Clarkson Valley, Westhampton Subdivision , MSD Sewer, and Missouri Water is needed by the residents -
(whom pay subdivision fees, taxes, utility bills, and insurance )
please note :Water Company says funding is on HOLD for restructuring and replacement common ground storm sewer?
Are the 95+ homes in our subdivision ( and the trustees representing us ) aware of this issue ? Finding (with stipulations) homeowners paying $28 yearly Assessment Tax to City of Clarkson Valley is only for lateral sewer problems OFF our property?
Missouri Water & MSD continue (with no resolve or involvement) to deny responsibility to update storm sewers traffic from Kettington, through our common ground, to the Trowbridge main. The unresolved, most assuredly will bring down property values over time if not repaired. Besides the numerous water shut-downs and nail biting flash flood storms to endure.Show lessTrowbridgeMiller
Chat notifications stopped working
I have been using Teamsnap for multiple
Teams for over 5 years and until recently would have rated it as 5 stars. In the last month or so, the push notifications for chats have stopped working for a few of my teams. I have talked to others on the teams and they are experiencing the same issue. We are all missing important notifications while we have made no changes to turn notifications off. Please fix this issue fast! It is time consuming to look at each team multiple times a day to see if any chats were sent since notifications have stopped working. Thanks!Show lessRMS manager
Enhancement please
The chat feature is great however it would be really nice if we could have multiple chats with the same people in them. We talk about many things over chat and sometimes the thread gets all intermixed between what we’re trying to talk about. So a chat for each topic would be great but we can’t have more than one with the entire team on it. You can only create multiple chats if different combinations of people are on them. Having a way to do chats with the same people but multiple chat windows so that they were based on different topics would be awesome. If that can’t be accomplished is there a way to add chats into an event so that when you go in the event you can go to the chat for that event and then see the things that are chatting about specific to that event.Show lessVery Useful2
Developer Response
We appreciate your snappy review! TeamSnap always values your feedback. If you have some enhancement ideas, please drop us an email at featurerequest@teamsnap.com We would love your input!Worst sports app and no help
This app is the worst. It’s not intuitive at all. They clearly did not get GUI feed back from real users. App should allow you to upload bulk pictures, it doesn’t. Website should allow you to log in but all I get I get is a blank page with too many requests. It doesn’t reset. Help is non-existent. The ads are annoying and the sound turns up when they play. You can’t get out of them without killing the app. Chat between people in the team doesn’t work. It shows you that the message was sent, but they never got it. It’s got to be the worst app ever. I hate Sports Engine, but it is far better than this. It’s free and doesn’t have annoying pop up ads.
It’s really a shame. This could be so much better. Don’t waste your time on it.Show lessA0emouse
So handy as a first-year team manager
A parent recommended this app to me to use, and I’m so glad! I’ve appreciated having options to track some basic stats for our U-8 team, and the app has really helped keep everything in one place. Looking forward to seeing a couple very small enhancements come to the app, and appreciate some of the extra control adjustments in desktop view. I’d recommend this app to other parents helping support teams, and am already considering volunteering at team manager again next time. Spreadsheets feel archaic when compared to this app. 👍🏻Show lessbellacarrara
Total Noob with TeamSnap but feels like a lot is missing
Kind of new to TeamSnap and unlike the concept but there are some oddities. We got an email from a team manager but there is no button to reply to the email and no way to add attachments? At least not on an iPhone 12 Max Pro. That seems odd for 2021. Maybe in 1994 that would be okay but today? Also, I feel like I get so many notifications from the app and it’s not clear why. Email, text, one for my Non-player account (I.e. parent) and one for my 5 year old. Also, when a manager invites people the onboarding workflow is kind of lame. It asks you for a password you haven’t yet setup and you have to do a password reset instead of prompting you to register properly and set one up. Overall, it feels like non-software developers made this app or just devs that are not actually users of their own app. I could go on and on about UI/UX but it’s only been a week on the app. Again, the concept is admirable and the need is there. Just not very good execution. The ads are also annoying. If you pay $9.99 which is what Disney + costs I shouldn’t be seeing ads. That is weak sauce.Show lessckennel
Developer Response
Thanks for the review! We appreciate your feedback. First, we'd like you to know that simplifying messaging is on our priority list of enhancements. Next, regarding invites, if an account doesn't exist the user should be prompted to create a new account. We would like to hear more about your invite experience and take a look at what might be causing this issue - can you reach out to us at reviews@teamsnap.com and share more details with us?Haven’t used TeamSnap i8 months but charged $99
Be careful. They really get you by only having automatic payment plans. I payed $99 for TeamSnap last year. Haven’t touch the app in 8 months after it did not meet my needs. This year they charged $99. This policy is a scam. The website says:
Refund Policy:
TeamSnap is a pay-as-you-go service so we don't provide refunds. You can cancel the service at any time and you won't be charged again, but you are responsible for any charges already incurred.
“all team plans are renewed automatically using the credit card on file each month (monthly plans) or each year (annual plans). Plans are renewed at the current posted plan rate on our Plans and Pricing page. “Show lessvtjoeh
Outstanding!!!!
I just started coaching this year 7&8 year old boys soccer. I was emailing the team parents all info that was needed for each game and practice. Then trying to figure out who was coming and who couldn’t make the games/practices. This app allows me to set a schedule with all info needed for each game/practice. Now the parents can just open the app and have everything right in front of them. The app also has a health check, which our rec league requires a log of all kids and coaches that may have been in contact with anyone exposed with COVID. Now they log in before each game and practice and answer a few questions and then I can export it to the league officials.
I highly recommend this app for any type of team sports.Show lesswierdbeard54
Developer Response
Thanks for the 5-Star review!Love it!
We’ve been using team snap for several years now! I love it! I love that it has updated throughout the years. With the updates I do have some suggestions… 1. With the invoices we had a problem on where our athletes were only able to view their invoice. Their parents we not able to view them unless the looked on their child account. If there was a way to make it so the parents could see them on their account that’d be awesome!! 2. When uploading pictures to an album we can only pick one at a time. I’d love if we could upload more then one at a time. I have some parents who take tons of pictures so uploading one at a time is a little annoying. Other then those 2 things I love it! If I could I’d do a 4.5 on the stars I would! And the .5 is honestly because of the 2 things I said earlier. But honestly I love this app tons! Highly highly recommend it!!Show lessklcbug
Developer Response
Thanks for the review. Glad to hear that you love the app. As long as the parents are connected to the member profile that was invoiced, they should see the invoices due when they log in. Can you reach out to us at reviews@teamsnap.com with the details? As for uploading photos, currently, multiple photos can only be uploaded from the desktop app. On the mobile apps, photos do need to be uploaded one by one. Thanks for the feature suggestion!
