SeaWorld User Reviews

SeaWorld
SeaWorld
SeaWorld Parks & Entertainment Inc.

Reviews Summary

Top reviews

Leave a Review SeaWorld
  • Map Shows Which Direction You are Walking to

    The map shows which direction you are walking towards. Sea World is the only theme park (that I know of) has this feature so far!!
  • Worst customer service

    I bought the quick queque that the person that was in customer service was really rude and apparently having a bad day, even thought that I have the platinum pass only included one quick queque so I decided to buy it, but after $160 more that I paid with my annual pass discount, first is already 5 o clock and We haven’t use it the first time because in Sesame Street doesn’t have quick queque big mistake we spend all day in lines and now that I went to ride the ice break this kids with bad actitud told me read first your pass doesn’t included this ride, which the lady who sold it didn’t explained plus I understand his a teen but still we are paying customer and we paying for good services even that I understand the pressure on a park. The worst money spend
    Show less
  • Something isn't right with the app

    I've been trying to use the app and the website for SeaWorld SA for a few years now and it always tells me there is an error with my email and password. I try to reset it and it takes me to Orlando's page. I can only find my account information by putting in the barcode on the actual website. That isn't helpful if we are going to the park because I have to print them out to carry around. I contacted tech support 2 yrs ago and they just told me to change browsers but that isn't helping with the app or resetting the password.
    I hope there is a fix because I wish it was as simple as installing and logging in.
    Show less
  • Maps

    This app is for sea world parks but apparently they forgot about Busch Gardens. We have to use this app for our tickets but they don’t have maps or schedules for the two Busch Gardens parks.

    My bad! I see now there is a separate Busch gardens app.
  • No good cant access my tickets

    I downloaded the app because i thought it’d be easier to access our tickets but its not. I removed the app and re downloaded it a few times and logged in and out multiple times and also nothing. Just going to have to go oldschool and print my tickets out. I dont like having to be pulling out my phone and get into my email to access my tickets
    Show less
  • Inaccurate

    Do not plan anything based on the advertised wait times for rides. You will miss shows and wait twice as long as what the app states. The app has completely different wait times than the sign at the entrance to a ride. The Shipwreck Riptide advertised a 30 min wait on the app. The ride entrance showed a 2 hour wait. The actual wait was over 2 hours.
    Show less
  • Better but still needs improvements

    It’s a much better app than it used to be but there is much room for improvements. One example is under my purchases, I’m seeing ticket purchases from last year or 5 years ago. Ok fine but I don’t need it there as it’s already used and expired. Same thing with my member card, why do I need the ones that are expired still on the app?? Give us the option to erase or hide them. It just makes it confusing and I think I have other things to use.
    Show less
  • Good app but the app says that most rides won’t show wait times?

    This is a good app but the app won’t pull up some rides wait times, I went to see Journey To Atlantis’s wait time, but it wouldn’t show the wait time, same with electric eel, shipwreck rapids, etc. if they are closed today then ok, but if it’s a bug please fix it. Thank you.
  • Must Have at the Park

    This app is great while your at the park and planning your day. Ride wait times are fairly accurate. The map helps a lot! I wish the app would slow you to access your park passes and perks aswell instead of just making you sign in again to the website. That’s super inconvenient since Wi-Fi and cell service in parts of the park is not great.
    Show less
  • Sea world

    The service is great here, the animal shows are my favorite! I love how the app can send alerts, that helped me and my family know when we should head to the next shows! The rides were so fun. This app deserves 5 stars 😄😄😄

Alternatives to SeaWorld