Leave a Review SeaWorld
Excellent app!
This app is a must have for navigating around Seaworld. It’s so easy to tap on an event or activity and see exactly where it is, how to get to it, and how long a wait there is. So much excellent information for making your trip to Seaworld less confusing and more enjoyable!Izzifish
Updated app is great but could use more features
The new layout is much better as we can now see wait times and plan which restaurant to eat at in advance. I’d like to see passes added to Apple Watch and Apple Wallet as previously allowed which makes it easier to access when entering the parks.raven69david
Can only see today’s schedule
I do like the pass is available now, but they took away the ability to see the schedule for a future visit. Even when the park is closed, you can’t see the schedule for tomorrow. Are you supposed to assume it will be the same?Jonstebow
Live the directions
Amazing app seaworld you out done yourself enjoy the directions to shows and photos. Plus the applications organization is key to all of it. Times and dates thumbs up to all of it!!!! Thank you from single dads everywheregordoflex
Not updated.
The map works okay once you get used to it. However, they closed off the central area and the app directs you to a closed path and then you have to retrace your step and you wind up walking twice as far. I think it was worse using the app than just following the signs.
The show schedule was not updated so we missed out on several shows.Show lessUf Wallygator
Adding Passes
*Update*
You can view passes from the app, however you can’t really share them if you purchased for a family since Apple Wallet is advertised but not yet supported. But you can print them out for them which really isn’t convenient in a digital world. Hopefully the fix comes soon.
Feedback from developer:
"Thanks for the feedback, Bread5. Adding passes to Apple Wallet is not supported yet, but it's on our roadmap. We're working hard to continually improve the app and appreciate your patience during the process."
————-
This app is the WORST! You can’t add passes to your apple wallet even though it’s advertised. And don’t bother with customer service because they are just as clueless. This app is a waste of space on your device, don’t bother downloading.Show lessBread5
Eh
App is good for show times and using the map to find exhibits/dining/shops, but does not show dining hours. I understand that some restaurants may close during the day due to low attendance but they could at least put if a restaurant closes at 3 or 4 when the park is open until 6.
App is advertised all over the park, but to find dining hours you had to visit website, which if I have the app I am not going to do.Show lessbgoll12
Could use a guide on where familiar stuff is now.
This app used to be helpful. Now you can only look at the current day. You have to go to the website to do anything else. I’m going tomorrow and I’m still trying to figure park and show hours but I guess I won’t be able to until the morning. Worst update ever!!! So bad I actually took the time to write a review which I never do. I like some of the functionality but not at the cost of what they took away, please change it...make it a hybrid at least that has to be better. Right now it’s a waste of space on my phone. :(
After visiting the park I can see where some of the updates are helpful. I don’t get on rides so wait times don’t help me. But since the stores changed A Lot having the new descriptions was helpful. I also figured out where the link to the website was in the app to do my future visit planning so I updating my rating. I also appreciate that feedback is being read and responded to so thanks for that!Show lessxtablue
Developer Response
Thanks for the feedback, xtablue and sorry the app isn't meeting your expectations. We optimized the first version of the app around day of, but we're currently working to build functionality to support future dates and visits. Until we have this built out, feel free to use our mobile website - the old app was just the website in an app frame, so it will have all the functionality that you're used to.What happened to the schedule???
What have you done to this app?!? I can’t find the park hours or the daily schedule, can’t find the list of restaurants, it no longer lets me use my email to access my account ( I have to enter my gawd awful annual pass number)!!!
I do like that my annual pass shows up but I don’t know how to get anywhere else. The last time I was in the park I had to open the website, rather than the app. The website thankfully still has the daily schedule.
Do you expect people to visit the shops, purchase overpriced animal experiences, and wander aimlessly around your park? If so, you nailed it with this update!!!Show lessChey61
Developer Response
Thanks for the feedback, Chey61 and sorry the app isn't meeting your expectations. Park hours are on the home screen (Guide tab) right below the park name. The shows and restaurants are also on the Guide tab - you can scroll to view them or tap the arrow on the right to see them in a list (we're building an improved schedule for shows right now, so look for that soon). You can log into Pass Portal account with your email/password - just scroll down below the barcode/ZIP code section. We're working to add more features and functionality, and we appreciate your patience as continue to make the app better.Happy Ambassador Working at the WAVE!
Thank you for giving me the opportunity to work at the Sea World Kiosks and the Park Entrance WAVE.
Alex, Zack, and Devin are fabulous Supervisors. Mikayla assists us with grace and knowledge.
Dan, Andy, Yadira, Evelyn, David, Michelle, Shayne, Isaiah, Kimmie, and all others are wonderful Leads.
Of course I MUST thank and acknowledge Leo and Laura (HR) for their ongoing encouragement and kindness.
I try to make EACH colleague Ambassador feel EXTRA special … and … of course … EVERY guest is MY priority.
Thank you again for giving me this blessed opportunity to work at Sea World San Diego… after many years (decades) working as a teacher/administrator in the San Diego Unified School District.
Sea World is EXTRAORDINARY!
Ginny Gallagher LaRoweShow lessTutu GGLR 22
