Leave a Review SeaWorld
New app UI
I love the new app look and feel but it’s missing a few things…
1.Pass holder member benefits display on my visit section
2.Platinum Pass holder options like reserving show seats or discounted tickets purchase & other platinum optionsBallrBlockr
Don’t even bother
Overall the app was ok some of the tabs didn’t show the ride wait times and were HIGHLY inaccurate. The only thing that was actually functioning was the map (it’s basically a google map). Many of the restaurants they showed were closed so my friend and I ended up circling the park multiple times, just to find a restaurant/stand that sold real food.Show lesssophie.......k
Definitely better but more can be done
Good afternoon - it is wonderful that the applications team is addressing current limitations with the SeaWorld app. It is great that you can book certain things but you need to be able to book:
1. Dinning - reserve seating and what kind of seating
2. Special events - if SeaWorld has events that are coming that local resident can be placed on a waiting list or get in the virtual list.
3. Being able to book rides - I did not see an option to reserve a ride.
I will be testing it tomorrow if there is any GPS / location services and to see if it reduces stress, be able to optimize your time at SeaWorld, and also look at your quality management and test management / life cycle management process from the old application to the new application. The whole purpose of a mobile app - is to plan your experiences. Keep up the work.
JDShow lessJDevereaux
Developer Response
Thanks for your feedback, JDevereaux. We will be continually launching improvements to our new apps, including tools to help you plan your visit - there's lots more to come!Times are important
This app was able to show me where things were and how to get there, but walking around to food venues that aren’t even open with no listing of when is not helpful. I would have made decisions differently if I knew a place was going to open in 15 min rather than passing places there were closed. Very frustrating since you can’t bring food in.Show lessLdylehua
New version No Good (update: im told updates coming!)
Update:::: so after posting my original review, Seaworld developer for the app reached out to me and informed me that updates for Passholder info/access will be coming soon. So with that I am updating my rating from 1 start to 4 stars.. 3 stars for what the app has currently and an extra star for the quick response to my concern by Seaworld. This is why we are passholders for the last 15 years! Seaworld is awesome!!
As soon as the update to include passholder access, I will update the rating to a perfect 5 star!
Thanks Seaworld!!
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Original review.
The old app had its issues, but atleast I could access my Platinum Member Benefits. The new update Member benefits are missing or impossible to find.. clearly this was only thought of Day guests and Non-Faithful Passholders! Sad. Still Love Seaworld.. just not excited about the updated app.Show lessRealagent
Developer Response
Thanks for your comments, Realagent. We love are pass holders, and are working on adding access to pass holder benefits and information to the new app. Stay tuned!Horrible app
This app is really horrible, it’s more about soliciting than anything. Unable to add or remove Annual Pass for ones self or add family members, change login info or any of the most basic functions of an amusement park app. Even the latest update is more like a wallet, that appears to be geared towards draining it. To make any aforementioned Annual Pass or account changes, you have to apparently to to the web sight. Not really sure yet, still trying to figure it out. I think once I figure out I will become uninterested with SeaWorld again for another 10 years or so.Show lessUSMC Veterans
Developer Response
Thanks for the feedback, USMC Veterans. We're actively working on adding pass member functionality to the app - stay tuned!This is a pointless app
Maybe make an app for just tickets and pass holders where you can actually access either of them! Why can’t I find my pass barcode?! This is so dumb. It’s like the website on a app, what’s the point of that? Does management even read these?! FIX YOUR APP!
UPDATE!!!!
They finally listened and made a real app that’s useful!
Love that you can even see all the dining areas and their menus but MOST OF ALL my passes are available in a super convenient way!Show lessSarduh12
What happened??
What happened? One day it was the old style and when I checked- after my manta ride, it is new! I mean it’s great but I can’t access the tickets and whatever stuff I can access from the app before. The old one was fine just super very glitchy. Can I still buy or access tickets from this new updated version??Show lessRYANKENSI
Getting there
The developers did a good job in updating this app. And looking through the reviews, someone is listening and responding. (It’s really the only reason I’m writing this review) The app is a lot smoother and visually appealing. For a future patch/release, there should be a functionality that allows the user to buy services through the app, ie tickets, special experiences. Hopefully that’s on the works.Show lesspczr
A major improvement
A major improvement over the old version, this one is actually usable with times weight times and much more. That’s all I have to say about that I mean it’s an app for a park so I guess I’ll just keep going until I hit the character limit amount that will let me actually submit this app review. By the way blocked in the pile of nothing blah blah blah yeahShow lesstektkek
