One Medical User Reviews

One Medical
One Medical
One Medical Group, Inc.

Reviews Summary

Top reviews

Great tele health and other features in the app.

I’ve been using the One Medical app for a couple of years and I really really like all of the features in it I like the care plan, I like the fact that I can upload my blood pressure, I can talk to my doctors, I can get telehealth you know within a 10 minutes of requesting it, and it’s usually really good and a very responsive. I can book appointments- it’s just a great app and a great service.
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Video call with a provider was excellent

I just had a video call with a provider for travelers diarrhea and it was such a relief to talk to her and get a plan for what to do. The value of a call like that was so high for me and being able to talk to her today instead of a few days feom now makes this process so much better!

Put my mind to rest

I had an accident and bruised my ribs but it became more painful as the days went on and I was worried that maybe there was something more than just bruised ribs I had a video chat and he had me do several things to make sure that it wasn’t more serious and now I feel much better I know this will hurt but it will heal. He was great thank you Alex.
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Pet peeve

App works mostly well…But when setting up a video chat, why does the app limit problem descriptions to like 100 characters? It seems like a basic courtesy to allow more room then we commonly get for a tweet. Seems like a case of the software developers never actually using the app that they make.

Love One Medical

While I don’t need medical appointments often, when I do One Medical I’m beyond convenient.
I’ve used OM for a handful of reasons in the past but this morning prompted me to write a review. I woke up with the beginnings of a fever blister and didn’t have any medication refills- since it was Sunday morning I didn’t want to have to wait a full day but OM allows for immediate video chats with a NP- I jumped on and will have my medication within the hour. So impressed.
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Jennifer PA

I just finished an amazing session with a lovely physician assistant who walked me through recent test results five of which really concern me. She was very thorough took me through the whole thing put my mind it is and I will have my first good nights sleep in a long time. Jennifer and One Medical are Lifesavers thank you so much for all that you do for your patients.
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amazing service

I had a semi-urgent question and was given the option to video chat someone right away. After a short wait I was connected to a friendly, professional provider who quickly clarified my question. I really appreciate the efficiency and professionalism of the staff here, as well as how personable they are.
Truly amazing service!
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So thankful for video appointments!!!

I have a newborn at home and it was going to be impossible for me to go into a location for an appointment.I was having a cough and needed to see a practitioner. Are use the video chat function and was able to see someone in five minutes. She gave me a prescription and very clear instructions on what to do next. This saved me so much time and headache! I love One medical and I constantly refer friends and family to it.
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Constantly blown away

I have been with OneMedical for a few years and I am constantly impressed by their customer service and efficiency. Being with OneMedical has made my life infinitely easier and everyone I work with from my primary care to the video chat nurses are kind, empathetic, and so knowledgeable. I can’t speak highly enough about my experience with this company.
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None Medical

Am I rating the app or the company? Either way. Avoid. Thanks to the idiotic HIPPA law, we have to have these supposedly more secure communications portals. Doesn’t actually make it more secure, just more cumbersome. But that not just one med, it’s everywhere. But all I can say about the care is that is all style, no substance. The providers I’ve dealt with are less engaged than the average Walmart associate. Walmart associates actually try to help you solve a problem. One med just seems to want to make me book more appointments so they can bill my insurance more (I have really good insurance). I don’t need wicker baskets to hide my urine sample, I need a doctor who who does his (or her) job. This company was recently busted for letting vips cut the covid line, it is just a matter of time until the feds come knocking for insurance fraud.
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