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Wish there was a zero star option..
Just thinking about the new app puts me in a bad mood.. besides the fact that 80% of the time you can’t log in to view your stats for the day, I haven’t had a single day track all my lifts yet this year. Last year it was 50/50 but this year has been awful. Also, it’s not a bank account.. re-logging in every time you open the app gets old real quick.
BRING BACK THE OLD APP! The badges were fun, tracking your friends progress was a good time and being able to access your account online to modify your lifts taken if any were missed or double-read was just convenient (old app features).. I could keep going, but you get the idea..Show lessrandioh6
Please update your app⛷
Please update your app. I check it every morning to ski where the best place to ski is. For the last three days Attitash has falsified there lift status. Bear peak has been closed and the slow triple was the only lift running…on a powder day no less (2/4/22). If the lifts are closed and you have limited terrain please say so. I feel like it’s a waste of gas and time to go stand in line and wait for a 16 minute plus lift ride to the summit. Also, if you intend to lie about lift and trail status please don’t post a safety warning on your app about ducking ropes to ski terrain that should be open. No secrets??? Are you kidding me there was so much closed powder on Friday 2/4/22 it was embarrassing. Please just be honest and if your not, please don’t threaten to pull passes for ducking ropes when it’s your fault the lifts and terrain aren’t open. I love Attitash, but each and every day so far this it has been a disappoint.Show lessSonic Stud
Complete and total garbage
I can’t stop using this app because I like to track my activity. But seriously Vail Resorts, how did you ruin an app so quickly? It’s glitchier than free stuff built in people’s basements. You’ve given up most of the helpful features like being able to track family and friends. It randomly logs you out in the middle of doing something. And half the people that try to use it (even when they’ve successfully used it in the past) are unable to login. You’re missing an opportunity to enhance the ski experience with this and it’s sad that you’ve let it rot.Show lessTB12-isthe-GOAT
Good app but inconsistent performance
Lift line wait time estimates are a great feature but worked inconsistently. Worked fine Friday 28 Jan but on following Saturday, all the wait times went to 0 mins or 1 min by 1130 for the rest of the day. The real wait was significantly longer! Also, the interactive maps would always reset the map center to current location as one tried to scroll around the map to study the trails. This is an annoying bug!Show lessBob Skier
Bad app, no customer service
This app would in theory be really cool if it worked to do what it claims to be able to do. I have tried logging out and logging back in, deleting and Re downloading the app, and resetting my phone and it still never stops the infinite loading screen while I’m trying to see my stats, or track my day.
The most frustrating part is the lack of any recommended troubleshooting or customer service whatsoever, as the help center links just take you to their FAQs as does the “app support” link on the App Store. It seems like if I wanted to get anywhere with this I would have to call one of the contact phone numbers, but I feel like it’s unlikely that that will get me anywhere.
I really just hope they patch this super buggy app soon so that I can start tracking my days without having to get another additional app to do so. The only reason I gave two stars and not one is because sometimes the maps work well.Show lessHpollek
Ski trail maps
I find the “interactive” trail map a joke! When I try to zoom in to look at runs, their location and which gondola I need to get on to get to the runs, the map jumps back to the base of the mountain. This is so frustrating. All I really care about is the map since we no longer have access to hard copies of the map. Can you PLEASE bring the actual maps back in circulation even if you want to charge a fee for them. It would be worth it to have an ACTUAL MAP!!!!!Show lessJAC-A
Useless
I went for my first ski day today. I pressed “Track you day” and the screen pops up with blue start button and the loading circle inside of it. It was always loading so I was never able to press start and track my day. I had anywhere from 3-5 bars/5G when I tried this a half dozen times on the mountain. I tried again when I got home and was on Wi-Fi. Same issue. Also, when I pressed “my stats” I got the same loading circle.Show lessRmarble
Bad links - confusing site
The site kept kicking me out saying error adding skiers to pass. So they give a phone number to call. Ends in 0063. You call them and they give you a number to call ending in 0033. Been on hold here forever - giving me time to write this review. There’s more. If you’ve changed your e-mail, need to go through voice help - no help on site. (That was my first 30 minute hold). Then when I went to add rentals, it tells me to log in - after I placed the order, to receive 10% off - A LITTLE LATE!
I’m not a hater - in fact love EpicMix. Love the app, the ski tracking, the site is so comprehensive and cool, I feel bad not giving these guys 5 stars and great reviews. Just having a terrible time getting set up. Ugh!Show less1a2b3c.1a2b3c
Worst app I have ever downloaded. seriously!
I have downloaded, deleted, redownloaded this app multiple times in order to try to get it to work. Sometimes it just says “no data” with a sad emoji and the “retry” button doesn’t do anything. Sometimes it pulls up a tutorial, showing 4 screenshots of what the app is designed to do, but there is nothing after these 4 screenshots. Sometimes it asks for a login, but my Epic credentials don’t work and it says there is an error. Clicking the “create an account” just leads to a blank page. Perhaps this app could be good, but there is something seriously wrong with it and it doesn’t work at all.Show lessbob 4490
Used to be ok - now horrible
They added some new features this year that seemed like they’d be good. Unfortunately, the app took a major step backwards.
The updated lift line status is nice. It would be even better if they added a sort by busiest, so I could quickly see what to avoid.
The reason for the low rating is what I consider to be the core functionality - tracking my stats. It used to track my stats via the lifts and required me to do nothing. It was a fun and easy way to see the day. Now it appears I have to have the app open to get minimal tracking. Even then it’s hit or miss what it records. To get anything beyond basic, buggy elevation tracking, I now have to start tracking. I’m assuming they’re trying to make it like Strava.
The added benefit of true GPS tracking is cool, but that should be additive. I should still be able to get the same functionality I’ve enjoyed for the last 10 years via the lift tracking without having to start tracking.Show lessW34466
