Leave a Review Reliance Global Call
Worst update ever
This update it terrible! Internet calling must be enabled to place even paid calls. If you turn off internet calling then (1) calls are not placed/connected when you don't have access to wifi and (2) one has to go though two stage dialing where one has to first enter their pin followed by the entire phone number of the person you are trying to call. What is the point of an app if I have to remember the phone number of the person I'm calling? Seriously... Who remembers phone numbers these days???
When I complained about this to reliance by email they sent me instructions on how to place free and paid calls. Thanks geniuses! Like I hadn't figured that out for myself alreadyShow lessAishwarya_12
Handsfree (Bluetooth) audio does not work in car
This is a major fail. Phone connects to car Bluetooth but the audio from the app does not transfer over to car. You have to still talk and listen from the phone itself.
Also there is always some addressbook error all the time. Have to click ok to proceed every single time app is used.
Don’t know how this app passed Apple’s quality check. Please fix these issues!!Show lessP_M_CA
Horrible experience
Have been using Reliance ever since it started. I have post paid service, where I get monthly charges - recently I have been getting charged for basic charges as I don’t use the service that often but still my account gets locked not sure WHY? So I am forced to send an email to Customer Service to activate my account which takes more than 24 hours so when you have to make a urgent call - you cannot. This is ridiculous and not the kind of service expected from company like Reliance. Please fix.Show lessJack Dimello
Does not work!
I have been using the app for several years. However, the last few months it has been unusable. Every time I open the app and hit a contact number to call (or even type the number in manually), it immediately gives an error saying call could not be completed, and then the app shuts down. I initially thought it was a temporary glitch, but this issue has persisted for many months now. I have a money balance in my account that I cannot access.
I would avoid this app and look for other options.Show lessDrVIK81
Developer Response
Dear Customer, Sorry for the inconvenience may cause to you. However, it's not seems good. We would love to help you further. Request you to write a mail with following information, so our team can assist you further. App version, Device details, Country calling from, Toll Free/Toll access, Dialing pattern etc to our customer support mail id: customercare@relianceglobalcall.com or for Quick service please visit www.relianceglobalcall.com for live chat support and/or Customer careWorst app ever
When ever we try to call using the app, it hardly connects or it disconnects in between the conversation. Initially we had few issues when I deal directly from the phone pad( first connecting to reliance then to actual number) but, from past 3 days it says card has already been used when no when is using the card. I think now it’s time for us to go with another calling card. People Don’t use reliance.
#FrustratedcustomerShow lessFrustrated Reliance user
Re Another Fraud by Reliance Global Call Company
Totally agree. I bought a plan to make calls to Malta which worked well for a few months, after which I started getting the message of “this is not a valid #”. Tried calling customer service many times and Emails with no response.
Recently got an Email from Reliance to buy more minutes and I replied by again stating my situation and requesting a solution or refund.
After going back and forth I learned that at some point Reliance had “cut ties with Malta” and that is the reason my calls would not go thru and Reliance policy did not allow a refund after 6 months.
Reliance changed the contract we made by cutting ties with Malta and they should have sent me a refund since the only reason I bought their plan, was to make calls to Malta. I have over 3000 mins that don’t expire till mid 2020, but they are useless to me since I can’t use them to make calls to Malta.
In my humble opinion, Reliance Global Call is a company that is not trust worthy, is unreliable and fraudulent.
Thank you for reading.Show lessGADBG
Developer Response
Dear Customer, sorry for the inconvenience. For immediate response visit our website for live chat support.Another fraud by Reliance. Not able to place calls
This is probably been the worst experience with an iPhone app ever. Apple should check and test the credibility of this app before letting them in the App Store.
It’s has been over one and a half months since I signed up and I have not been able to place a single call even after changing 3 phones of different make and also switching service providers.
The reliance support team has an open ticket for over a month and after repeated emails all I get to hear is that they are still trying to resolve the issue. And now after 40 days they have even stopped responding to my mails.
They have neither resolved the issue or are they refunding my money.
I hope Mr. Ambani reads this message and gets his fraud venture in line. It’s high time we Indians should take such matters to consumer court !!Show lessYohoso
Disastrous Service
Reliance global call is a terrible system to use. It has at least six breakdowns for me and each time it takes several interactions with the service personnel’s to get it fixed. I have downloaded the app at least a hundred times per their advise. I have tried everything that is possible. It never works. Calls don’t get completed. Calls are not heard by the people in India when it connects. It is a disaster.Show lessRR0001
Does not work as advertised.
I signed up for the Service because the website says that you can make a conference call with up to 20 people. When I tried a conference call it didn’t work, so I started a chat session and was informed that the conference call feature has been removed.
I’m trying to get a refund for the money I put in, and they are giving me the run around. Terrible company, a bunch of crooks. I wish I could give them a negative rating.Show lessDhiresh Vyas
Does not work
I cancelled my vonage phone service thinking I could use Reliance but this app does not work at all. If I call the 800 number, enter my pin and then enter the number I want to call then the call goes through but I shouldn’t have to go through that process. I should be able to use the app to call. Called the customer service some time ago but the person had no idea how to help. I really want to stay with reliance but need the team to help here.Show lessarjmanar
