Leave a Review Reliance Global Call
Call always gets cancelled
New update is really bad.i don't think you have any testing team, if you have it then please fire the QA manager for doing such a poor product release. I am just not able to make any calls when internet calling setting is enabled, call always gets cancelled. If I turn it off the app doesn't pick my contacts it just dials the toll free number and asks me to key in india contact number. If I have to key in my contact number then why should I even use app. Reliance global app basically doesn't serve any purpose after this upgrade.Show lessKolhapurmardh
Developer Response
Dear User, we are extremely sorry for the inconvenience caused. Please email your registered phone number at GV.RGCProduct@relianceada.com with short problem description to help us resolve your problem.Horrible app
It's a shame to have such a horrible technology from a big and reputable Company like Reliance. Their previous versions sucked and I thought the new version would fix all the issues in old versions. The new version turned out to be even a bigger disaster with some serious issues like poor call connectivity and quality. You dial a number and keep waiting. As you don't hear the ring tone, you would not know whether the call is connected or not. 99% of the times, it would not.
I don't know how reliance is retaining such a horrible team working on this technology. A much smaller company in US would have fired them immediately after such poor performance of the app and terrible customer reviewsShow lessNik79
Works great!!
I used to have issues with the app earlier but in recent days it is working just fine.
My wife had once accidentally dialed directly on ATT and we were charged 1980s rates of $3.5 a minute (we don't have a international calling plan) so a couple of cents per minute is really great!S-U-User
Ease of use and low cost
I have been a faithful user of reliance service for over 10 years I believe. Never had issues. My friends tried other services ECA as they had promotions and initially low cost but were not too happy.
Though pricey sometimes compared to others, it is worth it for consistency in service.AppsEeviewer
Reasonable app
I am using version 4.1.9 and performance has always been good because I have a very reliable and good internet connection.
That said I am unable to give it high score because of following: 1) cannot delete old dialed numbers and the response message is very unprofessional. 2) looks of this could have been betterShow lessTrendz007
Total buggy app
I use it on iPhone6. Since upgrade, this app has added lots of bugs. App doesn't store my favorites. If I turn off internet calling and try to call an international number, I have to wait 30 seconds where i need to hear "Welcome to Reliance, please enter the number you want to reach". It dials automatically after that. I don't have to manually dial the number but still I have to go through unnecessary prompts every time. If I call without internet calling the. It doesn't keep call logs. I called customer service and they acknowledged the issue. They told me that someone will get back to me in couple of days. I haven't received any call from them even after 2-3 months. I hope they fix the issues and test it before releasing the app.Show lessKuchbhi
Poor service
There is less to blame the app but more to blame the poor service and call quality of reliance. The call drops are abundant and it is hard to hear the other side of the world. Reliance started well many years back when the service had originated but has not kept up the quality. At this stage is no better than a over the counter calling card bought from a retail outlet.Show lessdhirender
Horrible
Why did you change? Who cares about chat etc. we only need to call. This new app jut doesn't work. It doesn't allow pinless calling even when logged in. Internet calling is a piece of junk. Revert back to the old app. I am at least done with Reliance Global app.
How can you release an untested piece of software? My business is suffering due to this. And customer support is also pathetic. They tell me to reload the app every time and I do it to no resolution.Show lessGertfrs
This app is horrendous
Beyond words this app is just a piece of crap. Prior to the upgrade, I have had the previous version of this app for several years and it worked just fine. It did what a simple phone app is supposed to do. This grandeur idea of creating a what'sapp kind of application messed up everything. none of the basic functionality works. This app is completely useless. I cannot even make a simple phone call. Wondering if this app was ever Tested before releasing it out on App Store. I am so frustrated! Is there a way to go back to previous version of this app?Show lessZundu
Horrible
Folks, DON'T get this app and waste your money. I have been a customer of reliance global call for years and it was great till this latest update. This is the biggest disappointment and reliance if you are listening you have goofed up here and will lose a lot of customers due to this sloppy update. I am one of them. We have a lot of options for international calling out there and sad to say but after all these years I am moving on to a different service provider.Show lessJudemit
