Leave a Review Reliance Global Call
Constantly Crashing
This App does not open at all after update to v4.5, just keeps on crashing. I tried to click on App Support and submit a contact us report, it does not go through saying my description of problem has invalid character (15 words long description). I have tried many times to delete this App, restart my iOS 11.2 device but nothing works. I am afraid that Reliance’s response would be send us your registered phone, email and name as if that will fix this problem all of sudden. After 15 years with Reliance I may have to switch to other reliable sources to make calls.Show lessRaj-man
Developer Response
Sorry for inconvenience, kindly share your user id and contact details at customercare@relianceglobalcall.com and GV.RGCProduct@relianceada.com we will reach you shortly.This is app is getting worse by the day
I think reliance had the best international calling service 10 years ago. They started off with a decent app. But since last 4-5 years and with the newer versions of the app it has just gone down hill and fast. I loved the app several years ago.
It is quite evident that the app wasn’t tested sufficiently before being released and has several bugs. One of them that it does not show the local phone contacts. I have checked the permissions of the app and reinstalled the app without success.
It is sad that I have almost given up on the service due to the app.Show lessAnshulS
Developer Response
Sorry for inconvenience, kindly share your user id and contact details at customercare@relianceglobalcall.com and GV.RGCProduct@relianceada.com we will reach you shortly.I love it!
Our entire family use reliance global call, recently we noticed that Reliance team is up and they are doing frequent releases and I appreciate that at least they are concerned now, no idea why they waited so long to update and keep user engagement. Anyway as Indian I will not use any other Int calling app and I want send every money to back our motherland! Keep it up RGC team we are with you. Amazingly simple app that allows you to use your phone's minutes to call internationally. Voice quality absolutelyShow lessWilliams Norway
I am impressed.
Cheaper than buying an international call plan from existing cellphone carrier, works easily and reliably, quality of calls is great, much better than calling cards and credits last a long time.Robert Taylor.
Deserves five stars.
This is a really simple solution that we can use at any time without the of even Internet, When it comes to call quality and reliability I have nothing at all to complain about, to use Relaince is really just like making a normal local call, and the call quality is the same.Rickypaperboy20
One of the Finest.....
I have tried several call companies in the past and often been surprised and disappointed by their voice quality. Often they have stated one thing and delivered a service below the standards I would expect. So it was with a degree of trepidation that I registered with Reliance to give their service a go. I was speaking to my cousin in Trinidad. The line was crystal clear, with no irritating buzzes and glitches and we were able to chat happily as if he was sat next to me.Show lessPotterGCJ
App updates
It seems like reliance is just releasing the update to the application without testing it. I have updated the application to the latest version (4.3) today. Although the update specifically mentioned that it included a fix for crashing of application but it is still crashing. I had sent the similar complaint last week, but haven’t received any response from your team. It seems like reliance doesn’t care about its customers.
Again updated the application with version (4.4), which is released to fix crash issue. But unfortunately the issue still remains the same. I don’t understand how such a big company can do same mistake again and again (releasing updates without in-house testing). Very disappointed.Show lessskgupta65
Developer Response
Dear User, we are extremely sorry for the inconvenience caused. Please email your registered phone number at GV.RGCProduct@relianceada.com with short problem description to help us resolve your problem.The new update is PoS
I directly sent message to customer support and haven’t heard nor the issue addressed. So, I have to go public with this...
As others narrated, the new updated App is useless. The internet calling option crashes the App. And if I turn off the internet option, then it dials the local access number, asks for my PIN and then asks me to enter the number I want to call. If I have to go through all these manual steps then why do I need your App?!!!
If you are aspiring to be a paid version of WhatsApp then you really need to QA this piece before releasing to the paid users.
This is so inconvenient and a common issues with this new update and I don’t know why the developer asked the other user to email his/her account details as if it’s a random one user issue.
I cannot give any lower than 1 star so consider this as a negative feedback.
A new App update is a must but this time better QA first!!Show lessGreatChanakya
Developer Response
Dear User, We are extremely sorry for the inconvenience caused. Please email your registered phone number at GV.RGCProduct@relianceada.com with short problem description to help us resolve your problem.Works fine after you sign in with your mobile device number
After updating my app, I ran into the same issue as few other users - call not connecting. After reporting the issue through contact us section of app, the Support responded back with instructions to sign in using the mobile device number. I always used my landline number in past even from the mobile device because that’s how I originally signed up for this service. But seems like from this version onwards, you need to sign in using the device number that you are using to run the app. After signing in with the mobile number, I am now able to select a contact and call is going through.Show lessCTRocket
Developer Response
Dear User, We are extremely sorry for the inconvenience caused. Please email your registered phone number at GV.RGCProduct@relianceada.com with short problem description to help us resolve your problem.Horrible app
It doesn't work at all. I don't think they did any testing before deployment. You can not make a call with this app
Same issues as other users. You CANNOT make a phone call with this app. Period. You can't connect when you enable internet calling. You can't enable PIN free dialing. You have to go through toll free/ toll access numbers AND enter your PIN- AFTER you've dialed the destination number ( mind you, you've logged into the app with your PIN already!). What a crappy App. Really appalled that it has the name "Reliance" on it.Show lessneodoc
