Unable to use app
I got the younger you book, which is great. The book mentions how great the app is to use. I downloaded the app and you have to email the company or go to the website to receive login information. I emailed the company and it came back undeliverable and the website has no information about how to obtain login information. Therefore, the app is useless to me.
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Impossible to cancel your subscription
Difficult to cancel your subscription and you cant do this in the app - the app's help centre goes through to an error message. I emailed the company more than a month ago to cancel and received no response. Today they've gone ahead and charged me. Im not sure anyone is managing this app.
Unable to login
The app does not allow you to log in. It takes you to a log-on page for registered users. I deleted the app. I believe users are required to create an account for the app on the 3YY website, which is not intuitive or explained anywhere
Response from developer
Hello JPM, please accept our apologies for the confusion. This app is for registered members only but we’d be more than happy to help get you set up, please email us at hello@3yyprogram.com or visit www.3yyprogram.com
Can’t access the app
I downloaded this app and tried to “ get started” setting up an account with email and password and was told it was wrong. How? It’s the first time I’m setting it up. Deleting this app until you can fix these bugs.
Response from developer
Hi there! Please accept our apologies for the confusion. This app is for registered members only but we’d be more than happy to help you get access, please email us at hello@3yyprogram.com or visit www.3yyprogram.com
Unable to setup account & login
Continue to get notifications from app but unable to setup account login. No place to write the developers, not even on this platform.
Response from developer
Hi SuJMo! Please accept our apologies for the confusion. This app is for registered members only but we’d be more than happy to help you get access, please email us at hello@3yyprogram.com or visit www.3yyprogram.com
