Leave a Review Mixcloud
Can’t even get select or premium subscriptions
I downloaded the app hoping to subscribe to my two favorite dj’s but then decided I wanted to just buy premium for the extra $1 but there’s no in-app purchases! So I said “ok, I guess I’ll have to just use Apple Pay and buy premium on the website”, but when I try to go to the plans page, half of the time it says the page doesn’t even exist, and the other half of the time when I can get on it, I click premium and then it tells me THAT DOESN’T EXIST EITHER! The idea of the app in general is a great idea but how am I supposed to get the premium benefits when I can’t even get premium?!Show lessBoom boom pow 2.0
Best app potential that rarely works now...
-Forceclosing again...
-App starts you on the mixtape you listened to, 2 mixes ago, and now deletes your past "listened to" mixes after the forceclose.
-Also, I'm glad they changed it so that I don't have to re-scroll down the long timeline to my original place, every single time I click a button, BUT pausing a mixtape only lasts about 30 seconds before you have to start it all over again. Shouldn't have to shut the app down and restart to get back to your last playing mix. About a 2+ min process now if I ever want to pause the mix.
I don't understand why it's so difficult to NOT restart our timelines and mixes so often and for every reason.Show lessRicoLBuckz
Fix this app.
Player control does not show up on lock screen or in control center on iPhone. This is really frustrating bc if using headphones the phone will not recognize anything playing and you can pause or play without unlocking phone. I LOVE this app my favorite ever but it really needs some major work. Please correct this with the new update. Ever since the last update it’s been doing this. It’s 2019 the technology should be there to fix this app. I want to continue to use and love this app so PLEASE ADDRESS THESE ISSUES.Show lessZach Spoons
Same problems keep popping up
The same problems that have plagued this app continue to do so, despite the many developer responses of them being fixed or “we are aware and are working on it.” Pausing a mix will sometimes not lose your place, but most of the time it does. If I hit pause to pump gas, by the time I turn the car back on when I’m finished the app has completely forgotten what I was listening to. Requires a force close and reopening the app, and it might start on the next mix which requires you to start the previous (original) mix from the beginning. Do this two more times and boom, that’s your three ‘plays’ of a mix for this two week period. If you only got to listen to ten minutes of it then too bad.
A new problem that started after one of the recent updates has been the player on the lock screen and control center disappearing on iOS. This requires opening the app back up to pause and skip. Sometimes if you force close the app and open back up it will solve this, but then you get to deal with the app not remembering where you were or the correct mix. Sometimes force closing the app does not fix the disappearing play controls issue though.
It seems like every fix just creates new problems, while not even adequately fixing the original problem. Ugh!Show lessLandobro
Developer Response
Hi there. Thanks for the detailed feedback...and we are still investigating the play position not always being remembered correctly.Wanted to love this, but it’s as bad as the others.
Great idea, poor execution. My feed is “empty,” yet when I go to search for artists or tags that I’m interested in, there’s no option in the app to follow them and get them added to my feed. So how do I populate my feed beyond choosing from the popular sets and creators listed? Is this a paid feature only? If so, that’s idiotic. If not, you need to work on your UI in a huge way.
In addition, half of the time when I click on a genre, it either goes to an endless loading screen or tells me something went wrong, try again. How can the basic functions of an app be so non-functional?
I’d really like to be able to use this app in-depth and even pay for it, but it’s so terribly designed and carried out that I will probably just use it to play sets linked from Reddit posts. It’s that useless in the state it’s in now. I have no problem with the play limit on the free version, btw, and actually think that’s a great thing for artists and content creators.Show lessshadycarp
Developer Response
Hi, if you could please send us more details via https://help.mixcloud.com/hc/en-us/ we can take a look into this for you.This App is Terrible!!
I usually don’t leave reviews but this app has frustrated me to this point. The concept of the app is great but for as long as this app has been around it has not gotten better at all. I’m now trying to log in and I can’t even do that...I use my credentials and the submit button doesn’t work, but the forget password button does, I enter my email and nothing happens. I go to try and sign in with Facebook it goes through all the steps and brings me right back to the sign in page...this is crap!! I can’t believe anyone would deliver such a bug riddled clunky user experience. It’s unfortunate there’s such good music and mixes locked in the app awaiting exposureShow lessdmcghee05
Restrictions
I love your app but I have the same issue. I can only listen to something 3 times in two weeks. I was putting together a playlist for my Spinning class. I had timed it so that the exercise fit the part of the song. I had spent over an hour or more in just 15 min of the class. I got locked out. I am happy to pay as you have great playlists, exercise instructors playlists and dj’s. Better than in the states. Please let me know when this is fixed. Thank you! Again I do love your app just not the restrictions.Show lessEllen Chellin
A zero isn't low enough
Throughout the past year, users have reported how the app arbitrarily counts a mix as played even though you haven't heard all of it. If you get a phone call or just unplug your iPhone from CarPlay, your listening will get counted. Often times I'll only make it through 15 minutes before an interruption, which is then counted as one play. If I don't make it through a complete listen before an interruption, I'll get another count and before I know, I've reached the max count of three without ever having listened to the entire mix even once.
Worse than that is the bug introduced about 6 weeks ago where the app insists that I'm offline even though I have both a strong cell signal and a strong wifi signal. No matter what, I can't get it to recognize that I'm very much online. The app has been bricked. I've emailed the developer and got a reply asking for some info. I provided it over a week ago and it's been crickets from them since. Meanwhile the app is still useless going on its 2nd month now.Show lessrickwla123
Developer Response
Hi, thanks for the feedback, and sorry that you are experiencing these issues. Our team are aware of this and we’ll push a fix through for this asap. Thanks!Best terrible app out there.
Update: Only cause hopefully the developers will listen to us (doubtful...😡)
The worst app out right now and getting worse all the time. I can’t even listen to an entire mix if my phone rings or I get out of my car. How in the hell can you tell me I can only listen to a mix three times in a matter of a couple weeks if I never get to hear the whole thing once. I listen 20mins into a mix for the first time and God Forbid my phone rings or I get out of my car then the app tells me the mix I was just listening to is unavailable due to rights restrictions. Get THIS FIXED or somebody develop an app where my favorite DJ’s can post live mixes and radio shows that is Not MIXCLOUD!!!!!
Some of the best DJ mixes from all the best DJ’s on the planet. But I hate that my feed is full of what other people I follow listened too. I want to see what people I follow upload. Also I don’t want automatic random suggested mixes in my query. Also this not available in your region problem where mixes you were just listening too are not available in your region anymore after you stop the mix is a real pain. Not happy at all but all the best DJ mixes are all housed here.....Show lessSpruillie
Developer Response
Hi, thanks for getting in touch. Really sorry that you're experiencing this issue. We will get a fix out asap.Paused playback needs great improvement
Mixcloud frustrates me. First it delivers enjoyable music. Then the phone rings, I take a call, and the mix I was enjoying is gone. Not only does the app not go back to the music that was playing, I have now lost the music I was enjoying. Mixcloud is cheating the DJs that work so hard to put content up for users to enjoy. If I’ve heard 15 minutes of a mix and pause for any reason, Mixcloud decides its time for me to move on and disallows my finishing the podcast I was hearing. Don’t pause ever and you’ll be fine. Otherwise, I’m hoping Mixcloud will make this app as world class as the music that supports it. My generous two stars are for content only. #hopefulShow lessMandalazu
