Leave a Review Arkansas FCU Mobile Banking
AFCU
I love the convenience of the App to see both savings and checking, but I had a problem Thursday I received a check from Homeowner’s insurance and AFCU wouldn’t cash it because my husband’s name was on the check and he isn’t on my account, but it was clear I had over the amount of the check in my savings and my husband was present with a ID. I had to pay Region’s bank to cash my check. Very disappointed at the Markham Branch in Little Rock Arkansas.Show lessBlacc3701
Great Banking App
I really like the mobile app. It’s clean and offers everything I need. My only complaint is the new card control feature. I love that it’s not built into the main app and no longer a standalone app. However, when toggling my card on and off, the toggle doesn’t update which makes it hard to tell the state of my card.
If I toggle the card off, it still shows it as being on until I reload the app, and vice versa.Show lessjeremycollins92
The new my cards button 😝
Why put that where the bill pay has always been? Can you make it to where we can switch out our radio buttons to our own preferences? Or just put that my card crap where you stashed the bill pay. Thank you for your consideration.Sneaked in
Elissa
I have to say this bank has the best customer service I have been banking with many banks over two decades they've always polite hold time is not long they take care of things for you going above and beyond ... I'm back and forth between 2 states and I will never get rid of them💫💫💫💫✨@Highperforming
Best Bank Ever
I was a victim of identity theft 2 years ago which resulted both my checking and savings accounts being drained completely. They investigated immediately and had all my money back in my account within 48 hours—no police report, no hassle, nothing. They’ve been consistently professional and courteous every time I’ve had an issue with fraudulent charges, unanticipated overdrafts, etc.. Been with them for 5 years and look forward to the next 5. Hands down BEST IN THE BUSINESS!!!Show lessDrNotapoolman
Mobile Deposit
Need to be able to deposit more than $500 weekly payroll check. If you are a customer is in good standing you should have no problem depositing at weekly payroll check. This check shouldn’t be held for two days. So when I deposit my $930 payroll check they hold 430 until Monday or Tuesday. Prior to the upgrade I could deposit without any problem. Now I have to go to the bank so my funds are not held over the weekend. It has made me think about changing banks . Because it is not convenient to drive to local branch to make a single deposit.Show lessljones2007
Shawn
I am new to AFCU and must admit the mobile banking APP is perfect! So far, everything is readily available and easy to understand. You am looking forward to many years of a great business relationship.Brownyroutslayer
25 yr member here
I always use mobile banking for almost all my banking needs. This app does MOST everything I need it it. I wish I could move accounts around the way I want them from my phone. be able to put accounts in the order you want and then LOCK them that way. I keep wanting to scroll up and then it moves that account up. Also, I still haven’t found out how to pay ALL my bills at once. I have to pay one and the goShow lesshydroguy87
I like AFCU a lot.
I really enjoy banking here, but I hate that it no longer participates in Shared Branching. However, I have been a member for at least 10 years and it has been smooth sailing. The app features are great and they are constantly adding good features and customer service has been good as well.Niqu3479
Mobile banking
The new version of the app should allow us to manage our accounts in the order we want. I have personal accounts, joint accounts and business accounts. I should be able to list the accounts in the order I want like the old app. I use to be able to move an account to the top or bottom of the list. Now I don’t have the option. Now the accounts are listed all out of order.Show lessLALA-LLJ
