Leave a Review Arkansas FCU Mobile Banking
Wrong sign in, you’re screwed on the weekend
Lord help you if you’ve forgotten your password and get locked out of the app on the weekend/after hours. AFCU has a broken policy/procedure for overdraft protection, they use up all your “allowed” transfers for transferring money from your savings to checking, for each individual transaction, charging you fees each time. Then the app will send you a notice, after the transfers are used up, so you can’t fix anything online. They also lock you out of the atm, even to transfer money to checking...lord I can’t wait to have enough time to switch banks.Show lesshowmanynicknamesaretaken???
Broken bill payment
The bill payment function in the app broke recently and I get the following error message: “Your session has expired. Return to internet banking and relaunch bill pay.”
When I brought this to the attention of the bank, this was their response: “Unfortunately, our Bill Pay is not compatible with Safari versions 13.0.4 or higher and this is why you will get an error. You will want to use a lower version of Safari or another browser such as Google Chrome or Firefox.”
So it sounds like the bank has decided they can’t keep their banking app up to date. This doesn’t inspire confidence.Show lessSig7686
Great Banker!!
I was recommended to use this bank by my mom a while back and I never have had any problems with this bank! This will be my first and only bank account and bank I will go to (possibly). This app allows my to track my money and transferring money to family easily!!Comic on a
Need a bold font type
The displays are difficult to read because the font is light. I suggest that the font is bold or darker which would make it easier to read and more inviting to use for people who may a less than perfect vision.
Other than that, I’m satisfied with the app.
Thank you for the opportunity to offer feedback.
Beata LovelaceShow lesstoomanyproblemshere
Type face choice too tiny and too narrow light grey
The type face used on on the details of deposits and expenditures is too small and grey making it hard to read easily. It would be better if the chosen type face would be black and a bit bigger.7dc7
App
Easy to use right at your fingertips plus you will be alerted through the app and email when there has been too many failed attempts to log in. I can’t express enough how user friendly this app isallisonmone'
Excellency at its Finest
The app is very convient, you get fast & accurate reply’s from a representative and you are able to make tranfers immediately with accounts. This app is very useful I use it everyday. Thank you AFCU for being such an awesome bank, having the GREATEST service and doing for your community! I highly recommend 🥰Show lessRoslyn's Review
Great Job!
I’ve been a customer for 10 years AFCU has financed two of my vehicles purchases. Those that work at AFCU are friendly and knowledgeable and take the time to make sure you have been taken care of in all aspects of your banking needs. I recommend AFCU to those who ask where I bank and will continue to do so. Thanks AFCU team for all you do!
Curtis ChaseShow lessChase kid
It's easier now, people!
The UI is much cleaner now, love it. After going through some minor (not Olympic-size) hoops and updating to the new security measures, it's now a breeze. After the initial login, you can select to to login using your fingerprint. LOVE IT!!! That's even less work than a PIN.
Update: Still love the app! So glad they also have Face Recognition. I’ve been a member since I enlisted and their service and app is a reason I have remained a customer—over 35 years later!Show lessMousey Mee
Fix your App when trying to deposit a check
I would give a 5 star if the app did not close every time I complete all steps click deposit then it closes. It has been doing this for months. Please fix, it is so annoying to have to redo my login every time. This is a waste of my time. Thank you.perpturped
