Lutron Home Control+ LEGACY User Reviews

Top reviews

FIX IT!!!!

overall an ok app. I wish the interface was a little more geared towards seeing multiple switches in a room at once.

However, since the last update of iOS it STOPPED WORKING. I found this out while away for a long weekend and now have no control of the house lighting. Since I don't have the away function programmed yet I turn lights on and off from afar to simulate someone being home.

Please fix this asap.
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Stopped working, Apple Watch app seems broken

As others have noted, once you install this version the app seems to no longer connect to your Lutron repeaters. I found that doing a hard reset of the main repeater (unplugging for 5 seconds) solved that. The Apple Watch app loads and while I can add specific lights or shades to my Apple Watch "favorites" I'm unable to add Scenes for some reason (selection state won't work after it tells you to select an icon), which pretty much renders it useless for my setup. Please fix, Lutron! This will be my most useful Watch App once it works!
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Nice idea, bad business model

Useful app on legacy iPhones but expensive. Crashes on 6, 6+. Requires local electrician to upgrade Radio RA 2 firmware, integrate new hardware (light switches, etc), and set up special password to use certain app features. Lutron desperately needs to provide consumers with full feature interface to self manage Radio RA 2 in order to stay competitive. Why nickle and dime consumers when they already paid thousands for hardware and installation? Make the app more consumer centric (free and full feature) and demand for Radio RA 2 products will increase benefiting consumers, electricians, distributors, and Luton. Also, it would be nice if Luton updated the app so it works on current iPhones :)
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Crash

Iphone 6 lutron app keeps crashing as soon as you open app.

Latest version crashing

The latest version of the app won't run on my iPhone 6. It starts to open and then crashes. Would love to see a fix for this so I can use the app again.

This is what the app should have been originally

I decided to wait to review this app until the latest update with the newest features for editing the programming on keypads was released. Since the 8.0 firmware in RA2 and HWQS this app finally lives up to what I expected it to accomplish. As a dealer, installer, programmer it is very exciting that we can finally put full customization into the hands of the homeowner. They love it and it cuts down on service calls. Would have given it 5 stars but the price is still a crime. $20 for the app per plus $60/year for a remote access subscription? Shameful it's gotta be that way.
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BEST UPDATE EVER!!

So I've been a fan of our radiora2 system since it was installed about a year and a half ago... And with each update comes minor improvements. This update has provided the BEST update yet... The ability to add and remove switches from scenes!! In the past, you could only edit the dinner settings of a scene... Now, in addition, you can add or remove specific switches. Almost no need for the software now!! HUGE THANK YOU for the update Lutron!!
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Non-intuitive, needs more flexibility and customization

โ€ข It takes way too many clicks to get to the light you want, in a specific room, on a specific floor.
โ€ข You can't make a custom list of your favorite lights or scenes; you can only favorite a specific button panel that already physically exists.
โ€ข No ability to customize which lights correspond to specific buttons on an existing button panel.
โ€ข This app should also be free if you already have Lutron hardware; it's a waste of money as-is.
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Scene editing

The software would be very useful if you could use it to add or remove lighting loads when editing a scene. Currently it is only possible to change a light level when editing a scene.

To add or remove a lighting load from a scene I currently have to schedule an appointment with my Home Automation installer and that really bothers me. I wish it was something I could do on my own.
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Swing and a... foul ball

First of all, it needs to be FREE!

Lutron, You'll get your $ from those that sign up for remote login. Either that or create in-app purchase to activate scene editing.

Fairly easy to use and edit lighting scenes however there isn't a way to add lighting loads to scenes that weren't originally programmed using the configuration software.

HVAC control capabilities are ok but seem to respond wonky. Feedback doesn't always emulate what the Honeywell T-Stat does and sometimes requires 2 button presses.

I REALLY don't like the fact that temperature icons show up in areas that don't have HVAC. Why do I need temperature controls in my Landscape zone?? HVAC icon should only show up in room that has the thermostat!! Not in unrelated rooms.

I also don't like that all controlled devices use a lightbulb icon. I have fans and relays on the system and by them being listed as lights causes confusion.

Still, a reasonable effort but doesn't stand out against competing platforms. Get to work Lutron!!
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