Merrill Edge User Reviews

Merrill Edge
Merrill Edge
Merrill Lynch

Reviews Summary

Top reviews

Extremely Exceptional Super Stunning App

I was impatient to carry out necessary research but I really wanted to jump on the crypto trading and investment buzz. Unfortunately for me, I invested 75,700 USD worth of bitcoin with a fraudulent company. I was happy to watch my account grow to 214,575 USD within a couple of weeks. But I didn't realize I was dealing with a scam company, until I tried to make an attempt to withdraw. I made a withdrawal request, and noticed my account was suddenly blocked for no apparent reason. I tried contacting customer support, but all to no avail. I needed my money back at all cost, because I could not afford to let it go. So I tried all possible means to make sure I recovered my scammed bitcoin. I did a lot of online search for help, and tried to see if there were other people who had any similar experience. I stumbled upon a cryptocurrency forum were a couple of people mentioned that they had been through the same process but were able to recover their lost cryptography funds with the help of So I filed a report on MarianDiana41 (at) Gmail and he was able to help me get back all my lost funds withing 2 weeks I feel indebted to him. Apart from trying to express my gratitude to them once again using this medium, I will recommend anybody who wants to recover scammed bitcoin, stolen cryptocurrency, funds lost to binary options forex, investment and any other form of online scam to reach out to MarianDiana41 (at)gmail
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It’s bad. Use another brokerage app

I have used and viewed several other brokerage stock trading apps and Merrill Edge is by far one of the worst.

To start, it tries really hard to match the BofA app in terms of design and layout. This means you get an app for doing stock trades that has a bunch of the UI taken up with things you won’t ever click on.

Transferring funds to your account seems to take a long time as well and you don’t have immediate access after transfer. At least on lower balances.

(This is confusing) A strange thing that’s annoying, Merrill will split your cash between two types, a cash balance and a cash balance that looks like a money market, so you see your cash as shares $1 = 1 share. It’s kinda confusing and is the case for any money transferred into the account. Any cash from dividends goes to a normal cash balance part of the account were it’s just a dollar amount shown not shares.

Actually trying to make trades is a lengthy process and is limited in options. It’s not particularly useful to find I formation in a stock. I think the only thing I like is the break down pie chart of asset types but, that’s common in many other platforms.

I recommend looking elsewhere as this app makes investing a more challenging experience then needed.
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Can’t pay bills through updated app

Another case of an unnecessary update to something that functioned really well. I received a reminder from one of my utilities that I had a payment due and I wanted to check to make sure that I paid it. The Merrill app now opens looking like Bank of America, and it doesn’t let me see what I have paid or have pending to pay in the Bill pay function

Please add it back! I travel an amount of town 24 weeks of the year. It’s not always convenient to log onto a computer and trying to do that on the website through a phone is really challenging. I am pretty tech savvy, and I tried to find a way to see the old bill pay options both on the Merrill app and the Bank of America app and it is not easy to find. I’m not sure it even exists.

Some of us have real lives, and want to see more than just how our investments are performing.
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Nothing like it.

There’s no platform that’s remotely close to Merril Edge. It is in a platform that is intricately linked to Bank of America, one of the largest banking institutions in the world. Having this interconnectedness, you don’t see much advertising for Merrill Edge or Bank of America for that matter. Both speak for themselves and their customers quite clearly without multimillion dollar advertising campaigns. In doing that, BOA and Merrill Edge have removed all banking and trading fees from their platforms for most customers who use Merrill Edge and BOA. The best part is immediate transfer of money from the banking platform into and out of the trading platform. I love BOA/Mail Edge!
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Hands down worst trading app ever

Merrill and bank of america are hands-down two of the worst and most unethical companies on planet earth. They will close your account down for no reason, and then not give you an explanation and also hijack your money. I had an account closed down six months ago, and I have been trying desperately to get my money back from the account and they refused to send me a check in the mail or tell me why the account was closed down. I have literally hit a dead end and will be forced to hire legal counsel to get my money back from the account they closed down for no reason. Stay far far away from Merrill lynch for a trading account. There are about 10 other trading apps you could use that are high quality and great companies to deal with. Merrill’s platform is also slow and agonizing to use to place trades. It’s the worst I have seen so far.
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Its okay not great

its okay. has very few mutual funds to invest with and the news on the app is junk. The news rarely covers important market topics and mostly has sports.

there is a research topic not related to the news, which I do like. The reports are from bank of america and are very detailed. If you are new to investing it can be confusing. I feel like the app is only here to get you to buy the guided investment options. I would not go this way for retirement options. its good for stock market investments though.
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Poor app for routine trading

I have been using this app for years and it seems to be getting worse with every “upgrade”. I believe they are intentionally making a clunky, slow, hard to use app to keep routine traders from using their platform. I also have funds in E*Trade and TD Ameritrade TOS. Those are superior by far in terms of log in speed, trade speed, and overall functionality. If you are going to ’set it and forget it’ this might be your app, but if you want ease and speed there is nothing to see here. You can log in to another platform and place a trade by the time this one has recognized your face and their banner messages have flashed before your eyes for the 3rd time upon your 3rd login. I have an up to date iPhone with a up to date app, so that is not the problem. I only stay with them because of the cash benefits I get with being a BAC account holder, but that could change soon too.
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Can’t enter text

For some time now, I am not able to enter text to search for research or identify a stock to trade. This occurs on two different iPads, so not a hardware issue; it occurs whether I use the screen keyboard or the Magic Keyboard, or a computer keyboard using universal control. I hate using ratings to ask for technical support, but Apple won’t let me use the “report a problem” because (apparently) the app is free. Trying to call the support number is worse than useless. The problem is compounded by the fact that I just purchased a new iPad, and cannot enter my credentials, so cannot even get information, which I can on my previous iPad using Face ID. Any help would be appreciated.
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Bad for day/swing traders.

I give Merrill a try just because Bank of America is my bank and wanted instant transfers and it works my issue is the trading system is to slow, it freezes, laggy It doesn't execute fast and its hard for options trading I had to call support because sometimes when I trade options it saids I need to apply for options and I already traded and was approved and they told me the system lags I just need to log out and log back in… I immediately withdraw my account and transfer to Tdameritrade. I hope one day Merril get a better trading system fast execution, no lagging, able to use charts efficiently. I give 2 stars just because the transfers withdrawals are instantly and support are nice.
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New App Feature Bugs

Let me preface this review by saying that the service reps/advisors at Merrill are kind, patient, helpful professionals. They’re great; the updated app? Not so much. What’s with setting alerts? There is no submit button anywhere. Scroll up, scroll down—nope. That is terribly inconvenient. Also, why remove the order status button from the bottom menu? This is also less convenient, though at least the feature still works. Please fix the alerts feature for iPhones though!
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