THE OUTNET User Reviews

THE OUTNET: UP TO 70% OFF

THE NET-A-PORTER GROUP LIMITED

Lifestyle

Shopping

Reviews Summary

Positive highlights

💎

This app hasHigh-quality designer items

💰

This app hasGreat value for money

🛍️

This app hasWide selection of clothes to choose from

🚚

This app hasFast and reliable shipping

🎁

This app hasBeautifully packaged items

🛒

This app hasEfficient and straightforward shopping experience

🔍

This app hasHelpful search and filtering options

👍

This app hasSatisfied and loyal customer base

Negative highlights

🚫

This app hasItems not in stock despite being shown as available

📦

This app hasDelayed or cancelled orders

⚠️

This app hasQuality issues with items received

🤖

This app hasBuggy app with poor user experience

🔍

This app hasLack of detailed product information and sizing guides

🔁

This app hasRecycled or vintage items sold as new

🔒

This app hasDifficult to get in touch with customer service

💰

This app hasOverpriced for the age and condition of some items

Top reviews

Most RecentHighest RatedLowest Rated

Amazing service! From NZ customer!

Love this online website. I purchase all my fave brands with ease. Thank you Outnet!!

MJ Pearson

4 years ago

Response from developer

Hi 👋 , we just wanted to reach out to say thank you for taking the time to leave your review. We are really pleased you enjoy using our app! If you need anything in future, just let our Customer Care Team know. Thanks, THE OUTNET team.

Great but a few more options could be added

Awesome prices and variety of things available! Loving it!
First time user and the only annoying bit for me was that I could not filter by price range (min/max one is willing to spend) and then do the sorting, otherwise great!

Also, it appears as though all nicknames have been taken so its proving impossible to leave a review.

Show less

GoTodorIca

4 years ago

Response from developer

Hi 👋 , Thank you for sharing your feedback. We’re delighted to hear you enjoy shopping with us! If you need anything in future, just let our Customer Care Team know. Thanks, THE OUTNET team.

Best app

Apart from the amazing prices in the sale the app has great search capabilities and is so quick and efficient to use one can search by designer size item of clothing color and more it’s a pleasure to use

ScubaGT

4 years ago

Time wasting!

New version has no filter by price!!
How arrogant that they think you have time to spend hours looking at pretty things that are not in your budget when you really want to buy a few things!!!
I go Dresses.... there are 100s! I give up as I can’t by fked spending 5 hours looking for the right one, two or three in my budget
It’s 2020! COVID time! Get a grip. Moving on to an App when’re you can shop easily, not run by out of touch arrogant dills.
Lost my dollars.

Show less

Mel-Davis!

4 years ago

Response from developer

Hi 👋 , Thank you for taking the time to leave your review. We apologize for any frustration caused by this. We’re always looking for ways to improve the app so we’ll make sure your feedback is taken into future consideration. In the meantime, you can sort your prices from low-high by pressing the filter & sort option on the app. If you need anything else, just let our Customer Care Team know. Thanks, THE OUTNET team.

Shop with confidence

I love the outnet and have been a customer for over 5 years now. The service is perfect with helpful assistance and speedy delivery.

FarahW.

4 years ago

Beautiful Investment Pieces

Always find beautiful well made classic and unique investment pieces. Well worth the money over the cheaper expensive for its quality box store stuff.... learning in my later years you get what you pay for.... Outnet offers wonderful pieces for your money

MAGGIE 1923

4 years ago

Response from developer

Hi 👋 , Thank you for taking the time to leave your review. It’s great to hear you enjoy shopping using our app! If you need anything in future, just let our Customer Care Team know. Thanks, THE OUTNET team.

ALL FAKE كله تقليد

شريت من اكثر من براند عندهم واغلب البراندز عندي منهم من قبل اشكال ثانية.
مجرد مقارنة بسيطة مع لوفرز تودز الشهير ، من ثالث لبسه الجلد تشقق!!!! هذي ماصارت لي من عرفت ان بالدنيا فيه براند اسمه تودز.
هذا غير اختلاف الوان البوكسات وغير المقاسات الغريبة اللي تنكتب تحت الشوز مثل 3c !
نصبحة لا تبعزقون فلوسكم على هالتطبيق الفيك.
After 3 purchasing I'm here to tell you this App has all fake ! I ordered different brands of shoes and compared with similar shoes I have and there is no doubt ITS FAKE!

Tods my favorite brand, I order one pair and after 3 uses the leather cracked ! This never ever happened to me with Tods.
Not to mention the size differentiations and wired color of the shoes boxes

Please don’t waste your money even though they have sale but still high price and not worth it.

Show less

Hind Alshehry

4 years ago

Everything!!

Quality merchandise...money well spent!
And I love the packaging. So far I have been extremely satisfied with my purchases

DJeanDiggs

4 years ago

Hauteness

I have shopped this site forever because it offers so much ‘more’ to my closet. I feel like it just gets me and my style. With that said, the site is easy to access, the selection of photos are terrific and the sales are really amazing. Thank you for this gift!
Kelly Reep
Camano Island WA

Bledsoe4president

4 years ago

Response from developer

Hi Kelly, Thank you for taking the time to leave your review. It’s fantastic to hear you enjoy shopping using our app! If you need anything in future, just let our Customer Care Team know. Thanks, THE OUTNET team.

The OUTNET provides a great resource

Shopping at the OUTNET provides a fun opportunity and a great resource to snap up a treasure that might have gotten lost in the shuffle of so many wonderful fashions on many other sites. That is why I make it one of my first go to places to thoroughly browse and fill my cart with fashions that will withstand the test of time .

I have never been disappointed and I don't think any wise shopper will be either.

RH Epstein

Show less

Saul 1st Earl of Crazy Town

5 years ago

Response from developer

Hi 👋, Thank you for sharing your feedback. We’re glad to hear you enjoy shopping with us! If you need anything in future, just let our Customer Care Team know. Thanks, THE OUTNET team.