Leave a Review Ding Top
Unfair Extra Charges for International Top-Ups
I recently used the Ding app for an international phone top-up, and I was quite disappointed with the experience. While the app is convenient, I noticed that they charge an extra amount on top of the regular top-up cost. This hidden fee feels unfair, especially when there are other services that offer transparent pricing.
For a company that markets itself as user-friendly, this practice undermines trust. I hope Ding reconsiders this approach, as it’s simply not right to overcharge customers without clear upfront disclosure.Show lessفریدون عمید
Developer Response
I am sorry to hear you had this bad experience. I could not find your contact details on our system. Please reach us at our live chat or send us an email at customercare@ding.com and we will be happy to review your case. ~Chandler.Need update
Hi ,
I have been using this app for a long time and I like the changes we have made, but there are still improvements to be made, such as Apple gift cards and many others. I have been using the website and the app for a long time because the product on the site is not yet on the app. So I ask you to pay attention to this
Thank you.Show lessDr.Demender
Developer Response
Good to hear, thanks. We're always trying to improve, and we have some exciting new features coming soon. -MarkIt is a Five star app
Hello, i sent top up to my family on the other side of this earth :) and boom just happened, it has very nice plans that start from below $2 and i hope like other greedy apps this app do not take off their low cost plans;
i thank a-lot and appreciate from the engineer of this soft app that causes so i can put a smile on my relatives faces :) E from New York.Show lessMohammad Khasheh
Developer Response
Thank you so much for your kind words and for taking the time to share your experience. -MarkStay away
This app shouldn’t be necessary. You should be able to add to a cell provider through their app/website, but here we are. It works great when it works. But when it doesn’t, they are very “hands off” in their solutions. I submitted several top ups and did not receive more than one. When contacting customer service, the answer was “we talked to the provider. They said you got it”. I sent screenshots showing that I did not get it. They were unwilling to refund or contest with the cell provider. Will never use again and recommend you don’t either. You have no recourse of it doesn’t work.Show lessDeanOsCustoms
Developer Response
I am really sorry to hear you had a bad experience using our service, Dean. Please contact us via our live chat or customercare@ding.com and provide us with your case number 1512140. Don't worry, I can assure you that we will help you out. Thanks in advance! -AvaGreat
Just started using this app seems to be very great not too expensive and my husband gets his data within three seconds. Very quick so far I am loving this app."Milah"
Helps everyone every where
This is an excellent tool to use snd keep in touch with those that may need a little helping hand sometimes. Is fast easy and very secure. Everything runs perfectly as advertised and we all know how rare that is these days. Thank you, Ding co.Emackjr
Having problems loading
They reimburse quickly but unable to send to the Philippines, I have done it many times before up until now, maybe the recent typhoon screwed up their telecommunications.Mr. Overlord
Took 5 times my payment and never got the service
I just download this app and it was terrible, I got a recharge for a phone in Nepal and didn’t work try again and again and then check that I did got charged so I got in touch with CS and the answer was oh sorry try latter … your money would be refunded son ! What a joke do not use this service, they don’t provide solution to their mistakes.Show lessGeorge Duvall
Wow
I’ve never voluntarily rushed to review an App before, but Ding is so smooth! I love it. I had been using Recharge app but Ding is way smooth way better. I am a tech entrepreneur living abroad and I can’t say enough good words about the great job you’re doing. Thank you.Hugo Liu*
So far it is working
Sending minute and data credit to people oversees. Even when I made a mistake with the operator name and it didn’t go through they refunded me.
Best so far 👍🏿👍🏿👍🏿✅atavi23
