Leave a Review Ding Top
Consistently changing rates!
Initially when I came across this app, it was one of the best app on my phone. Having the luxury to send top-ups to family at anytime at great rates and affordable costs was great. Few months into enjoying this app, everything went from good to bad. Previous options of amounts to send and costs to send them changed drastically! Now I’m in search of another app that would let me send top-ups for a cheaper cost. This issue needs to be addressed!Show lessIgwe-Bow
Developer Response
Hello Igwe, Thanks for your review, we appreciate your feedback. If you contact us using customercare@ding.com or our live chat we will look at any query you might have. Regards, RichardWorks for Airtel
I used this app to recharge an Airtel account. Initially it appeared that the recharge didn’t go through. I contacted ding support and was impressed by how responsive support was. The problem was not on ding’s end. The problem was that Airtel queues up “packs” and the days remaining displayed by Airtel’s app does not include “upcoming packs”.Show lessfeedbacker99
Scammed me
This app intention is great, but unfortunately I personally have not had a good experience. I top upped my fiancé phone and the phone was not recharged. I communicated with the support chat and right after the chat finished I was “logged out” of my account and have not been able to log in. They processed my payment and took my money, but I have no recharge and I can’t log in my account.Show lessIveomw
No Longer Good
I used to like this app, but not anymore. I no longer like this app, because all of the low-cost top-up options were taken away. There used to be 2 different top-up options for under 5 US Dollars... and then they took away one of those low-cost options... and now both of those low-cost options are gone. So now all top-up options are over 5 US Dollars. On top of that, I emailed customer service and not only did they get back to me more than 48 hours later (even though they say they will get back to you within 48 hours), but they said they would forward my question to the finance department or something like that and I never got a further response. So I emailed customer service ‘again’ and I still have not gotten a response yet over 48 hours later. Last, but not least, I do not like it how this app does not give you the option to create a password to log into your account or use your fingerprint to log in. All you do is type in your phone number and type in a set of numbers that they text you to log in! I would like better security for my account than that. Other than that, the only good thing I have to say about this app is that it is easy to use.Show lessTattooed_Traveler
Developer Response
Hello, Sorry to hear you had this bad experiencie. Unfortunatelly we had to change some of the amounts available in our site. I've tried to find your contact details but I was unable to find any. If you contact us using customercare@ding.com I will review your case and provide you some updates. Regards, RichardEasy Access
I never knew about this business neither the app, but my fiancé is in South America a small beautiful Country named Guyana. My fiancé said to me one day to put some credit in his phone, I had no idea what to do, but I went on the internet and found out about this app. Now I have a less expensive and easy way of staying connected with my fiancé, thanks to the company.Show less1#Afua1
Developer Response
Hello! Thanks for your kind words! we love to hear that our app helps you to keep in touch with your loved ones.😍✨🎉 Regards, RichardAwesome
I’ve been using Ding for about 4 years now and I’m so please with the service, I’ve never had any problems with them. I love to be able to send my family and friends Top-up at anytime without be told I’m sending too much. I used all other top up companies and it’s a disaster they continue to block my card stating of send too many times or the amounts are too high so my card is flagged for fraud. I email identification and pass all the screening and still have issues. I love Ding and I think it’s the best company to send Top-ups back home.Show lesskkstriver !!!!
Developer Response
Hello! Thanks for your review! We love to hear that you are enjoying our app. 😊🎉 Regards, RichardHappy Guest.
I’ve been a customer for many many years is used app every now and then, today I decided on sending some minutes to my brother in Jamaica and the app was spectacular, very convenient, easy to maneuver, I love the new update! Ten STARZ.panfridays
Works like a dream
I used this when I was on a rotation in Kuwait and had never been out of the US before. It is super simple to use and it works more or less instantaneously. I won’t really have any need for it back home, but if you are abroad and need an easy way to prepay for phone service (I used Zain for an example) it’s great.Show lessFinn 22
Really helpful
I travel a lot to several foreign countries. Ding allows me to top up any prepaid SIM without having to go out and find a top up card. You can also add very small amounts to your balance and the service charge is very reasonable. Get it!KC8905
Change or add option to swipe to remove connection from home screen
Finally allows to remove a connection but it would be great if you can swipe to delete instead of press and holding to deletesnijjar
