Leave a Review The Gainesville Sun
Accepted discount, charged full petite
I accepted an offer for 99 cents for 3 months, only to be immediately charged the full amount for the first month. Mistakes happen, but not getting a refund feels like bait and switch.Chromecast12653245
Developer Response
Hello, We apologize that you have encountered an issue and assure you that we want to resolve as quickly as possible. For the fastest and most effective support, please visit us at www.myusatodaynetwork.com, select your state and then your specific publication. Our technical support team is available ready and eager to assist via your preferred service channel. Please note, if you subscribed through the Apple App Store you can manage your subscription on your mobile device or by contacting the originating service provider for assistance. Thank you. Thank you.Terrible!!
I can’t believe I pay money for this - some pages don’t have any updates for over a week- waste of money!gator97ot
Unbelievably confusing.
I don’t think that anything I see or can find looks anything like the newspaper. I have no idea how to find the puzzles so can print them out and some things that look like info are really commercial efforts.irv shapiro
Developer Response
Hello, Thank you for using our app and providing your feedback. We are happy to say that we resolved this issue, and your comments played a part in it! Kindly update the app to the latest version to make sure the fix is in place. We care about our readers, and we work very hard to build the best news experience for you. Please email us at USATODAYmobile@USATODAY.com if you are experiencing any issues. Thank you.Terrible website
This Gainesville Sun is the worst news website ever!!Mr Hlg
Review
I want a print version.upyorbucket
Digital subscription
My computer says I have a subscription but your online representative says I do not. He said I must re-subscribe. Now I’m being charged for two subscriptions. I’m very dissatisfied with your service.Mnite4
Unreliable
The app is otherwise fine, but my major gripe is that it completely shuts down if you click out of it for any reason. If you’re reading an article then go to respond to a text, check an email, click a notification, whatever, the app CLOSES and you lose not only the article you were reading but your place in that article. I know that isn’t the way it has to be because no other app on my phone has that issueShow lessSwoody813
Horrible App
This App has many problems, especially regarding restoring Apple purchases.dashful56
Terrible
Terrible, unusable , no access to suspension for vacation use.
No instructions, account sign in directs to subscriptions
as if one was not already a subscriber.
Worse than useless.G.sun
It’s a Digital world and this app is cr*p
The only thing worth clicking is “top stories.” Thus, No easy way to track timely daily local news! No easy way to separate state from national news.
Click “news” and guess what! No news! Maybe one story a week old and the rest random stories from the last 3-6 months. They must not tag or metadata their stories so the section selections are dated and useless.
Embarrassing app for what they charge Andrew for enticing subscribers in a digital world.
Do better, Sun! Even my hometown newspaper is better.Show lessMulletkitty
