False Advertising
Most people do not get a decision very fast, definitely not rocket fast. This is just one of the many online applications pretending to me an automated lender. If you were hoping to see where you are without dealing with an traditional sales agent, you will be sadly mistaking. The out of state agent I had played phone tag with me for a week. Calling me from the quicken loan mainline instead of a direct. Luckily, I had the sense to go with someone I met. Ironically they had an app too and it did everything this app does not. Gives you an estimate after you apply. Allowed me upload docs with my iPhone. Search homes, had multiple calculators and Helpful information about the lending process. Lesson go local. Better service. Better deal.
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Waste of a hard credit check, time and effort.
Horrible company to work with. Wasted a hard credit check and 2 weeks of my time with slow updates which I received only after I emailed them. Was finally relieved to get an answer: still wasn’t a solid yes or no(more on that below). Imagine being stuck with them for 30 years...
The best part is the reasoning on their end. After wasting 2 whole weeks, and a couple of missed deals, horrible communication, they wanted me to reapply for a different loan than the one I applied and qualified for. They “felt” that I might use it as a rental, because I own 2 rental properties- yup they literally said that. How does a responsible company act in such a way based on “feelings”? If you’re financially responsible and invest for retirement, take your business elsewhere. Don’t waste your time, hard credit checks that lower you credit score, and possible opportunities on them.
The best part is the reasoning on their end. After wasting 2 whole weeks, and a couple of missed deals, horrible communication, they wanted me to reapply for a different loan than the one I applied and qualified for. They “felt” that I might use it as a rental, because I own 2 rental properties- yup they literally said that. How does a responsible company act in such a way based on “feelings”? If you’re financially responsible and invest for retirement, take your business elsewhere. Don’t waste your time, hard credit checks that lower you credit score, and possible opportunities on them.
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Response from developer
Hello, we apologize that you have had a poor experience and would love to assist you. We definitely want to make sure our clients are getting the best communication possible. If you can please email Andrew@quickenloans.com, we will look into your concerns and contact you. Thank you for taking the time to provide your feedback.
