Leave a Review TAP Air Portugal
Do not fly this airline
1. The flight crew took out extra leg room seats and slept the flight from Boston to Lisbon - fully reclined snd on our Laps. 2. No water or fluid provided but, one small Dixie cup with meal (which was sub standard), 3. Cancelled our flight from Lisbon to Seville leaving us on our own but, we did hey a lunch voucher. 4. On return, flight to Lisbon was later snd it left late causing us to miss our flight to Boston (again, paid for extra room). 5. Rescheduled to a later flight (10 hrs) but, seats changed and what we paid for again we did not receive - extra leg room, 6. In sum, the crew is rude, the airline is poorly managed with a complete disregard for its customers, 7. Do not fly with TAP. Pay extra to avoid this airline, you will have a far greater vacation with much less stress.Show lessWcmnt
Poor user interface/multiple errors
I tried signing up after downloading the app multiple times. Would get to the last step from the terms and conditions. Consistently get it here. We tried nearly 10 times. Maybe they should take a hint from Iberia and use their interface designer. Much higher rating.Freido8
Air Portugal Booking Stinks
First time attempting to book with Air Portugal and couldn’t be more frustrated. I got all the way through the booking process online, including entering everyone’s passport information and all of my payment information. I hit the button to complete my purchase and it proceeded to take me right back to the Fly Tap homepage for some reason. Not only did it not book my tickets, but I immediately tried to book again and it’s now showing me prices hundreds of dollars more for one of the legs. Are you kidding me?!!! Forget it… We’ll just go somewhere else instead.Show lessPocket Threes
I need assistance to change my meal to a Diabetic Meal
TAP is the best airlines!
One thing: I need to change my meal to a Diabetic meal. I could not find the location to select my meal restrictions. Please help.ViaRaquel
Bad app won’t be able to register.
Couldn’t finish registration process. Try many times, but it indicated error. No where to get help. Customer can’t give satisfactory answer, just ask me to send email to recover my password. I told them I have not set up an account. He told me I already had an account. All messed up.Zipi5555
Back to 1990
In one word…terrible. Can someone please buy this airline and fix this. Both the App and the Website are full of bugs, do not send confirmations, kick you out of a reservation or booking while you do it, don’t save your passport info, don’t save “trusted” travelers like wife and/or kids, etc. As a result the bookings take very long to make if they work at all. Avoid until this gets fixed or upgraded.Show lessOliviervan
Buggy
The app is buggy and does not work. I have a flight booked and was trying to get information and the system does not let me sign in. Even the website is buggy I have had to contact customer service and sit on hold for hours to get information correct on my booking. I expect better from this airline I hope the flight is way better than the site and app.Show lessbklein25
App is no better than the airport boards
App only shows basic info on my booking. Unable to access, nor even see, details. Trying to make a change just gets you a long blank screen where you can do nothingMyOp21
Impossible to add a booking. Buggy as heck.
The worst app of any airline app. Simply doesn’t work. Asks repeatedly for confirmation codes to be sent then doesn’t accept it, just errors out with “An error occurred,” and the option to close. Total garbage app coded by clowns. Useless.fpsurgeon
A buggy, glitchy mess!
This is perhaps the buggiest airline app I’ve ever used. Their two-factor authentication to add booked flights to your account is completely bugged and loops endlessly. Their website was also a mess when I was trying to book my flight.mehmsy
