Lack of updated info
The last updated info (for the coronavirus ) was January 14th. Unacceptable!
Traveller
App works as intended. No issues here.
Useless app
This app is not informative. Very generic information. With entry requirements changing every day and alerts, you would think that this app could help keep you informed. Not. I would not recommend this app or even tell them where I am traveling. We are all in our own.
App isn’t up to date!
On February 26, 2020 the US Department of State added the
Coronavirus disease (COVID-19) under Level 2 alert for Italy; however, the app was last updated January 20, 2020 so it’s not showing the virus alert.
Coronavirus disease (COVID-19) under Level 2 alert for Italy; however, the app was last updated January 20, 2020 so it’s not showing the virus alert.
What Now!
The app allowed me to set up a login, but when I try to login, it keeps saying I exceeded my login attempts. Frustrating
Lousy app
Previously was a very good app but now it’s as if they don’t want you to have readily available information. Everyone wants to know about SAFETY! Why are we directed to the web page when it is not formatted for your cell phone & so you can’t read the giant text. You have to click all over for information. What a joke trying to read the world map with the color coded legend. SEROUSILY!!!
Hit DELETE everyone. I will get info elsewhere.
Hit DELETE everyone. I will get info elsewhere.
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Won’t let me sign into STEP
The app offers a link to STEP. It tells me I have exceeded the attempts to sign in and blocks me for 30 minutes. I only entered my name/PW once and it was correct. This is also happening on the direct STEP site so perhaps it’s a STEP issue??
Need to maintain up to date information
Yesterday (10 July) travel to Haiti was changed to Level 4. The app still shows Level 3, last updated 5 July. This is not helpful to anyone. Please maintain the app properly. We can’t even trust the information on it.
Doesn’t work.
Wouldn’t trust it from THIS government, anyway. & they screamed when the health care site still needed some work.
STEP not accessible
I always register with STEP before traveling to a foreign country. It has stopped functioning on iPhone X. Not sure if it’s a bug which needs an update
