Unreliable app & wasting my tax $
How can an app designed to keep US citizens traveling abroad safe be riddled with bugs and not work?
I tried to access the STEP function from within the app, but it crashed, followed by “error in server” message.
Then I tried to used the scroll though and use the search function to look up a country. I click on Germany, but the result reveal Gambia instead.
I hope someone reads these reviews and fixes the bugs. Otherwise, please save taxpayers money and delete the app from
the App Store.
I tried to access the STEP function from within the app, but it crashed, followed by “error in server” message.
Then I tried to used the scroll though and use the search function to look up a country. I click on Germany, but the result reveal Gambia instead.
I hope someone reads these reviews and fixes the bugs. Otherwise, please save taxpayers money and delete the app from
the App Store.
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Update for iPhone X screen
I mean cmon. You’ve had 6 months and it takes an hour max. I’ll be happy to change my review when you’ve joined the present. Thanks.
Needs Editing
Fairly simple app to use but is sometimes cumbersome when you need to add information to the STEP area.
Unfortunately, cannot access information on Israel as it gives information for Iceland the same that is included in the Iceland tab.
Unfortunately, cannot access information on Israel as it gives information for Iceland the same that is included in the Iceland tab.
Worst version yet.
In this version, the country section links are scrambled. Click the button for ‘Benin’ and you get info for ‘Brunei.’ Click the button for ‘Togo’ and you get the info for ‘Tonga.’ And on and on. Bugs like that don’t leave a traveler feeling like the app is exactly reliable for security- related functions like the STEP program. Bad, bad, bad.
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App isn't working
This app has provided great information in the past. But I just noticed that some of it isn't working. Clicking on a country gets you to one more screen, but clicking on choices at that screen doesn't have any information. You can't see consulate information or visa requirements or anything else.
No app details??
There isn’t any information listed on any of the countries I’ve searched. When will this be rectified?
Needs More
This app is great in theory and allows you to access useful information, such as phone numbers for (U.S.) embassies and consulates, but it is incredibly slow. The info seems to load from the various websites and is not native within the app. That can be endured, however the fact that phone numbers, e-mail addresses, and postal addresses are not hyperlinked - nor can they be highlighted or copied - nearly makes the whole thing pointless. The app could be greatly improved if they modelled it after the Foreign Ministry of Germany’s official app - ’Sicher Reisen’.
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Ignorance is bliss sometimes
my parents told me to get this app while traveling Central America , and though its obvious some not great things happen here, my trip was filled with reports of brutal rapes, murders and other tragic crimes at almost every place we went. I'm sure they were all true, but the last thing i needed was to spend the first part of my trip paranoid and nervous, along with my parents, when nothing bad happened to me in the 6 months I was there. ended up deleting apps. app wasn't helpful at all
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Great app
State Dept has done a good job here. Made it useful without going over the top. That's how things are supposed to be done in government. Great!
To the user complaining that it's not updated for Retina displays: really? You want your government wasting time and energy on prettiness for your display? There are two wars and a bad economy out there. Wake up.
To the user complaining that it's not updated for Retina displays: really? You want your government wasting time and energy on prettiness for your display? There are two wars and a bad economy out there. Wake up.
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Great!
This is a great app, for knowing about visa requirements for US citizens before traveling, and also a ton of useful info about countries, although there is 'way over protective' language of countries especially in middle east and Africa, and since I travel allot to these countries I have never experienced any aggression from their people but of course everyone should use common sense anywhere even in your own backyard. Unfortunately I find Africa and middle east safer than my city of Detroit!
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