LINE User Reviews

LINE
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LINE Corporation

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  • Can’t get my old acc

    I can’t even get on my old account since I don’t have my old phone and it tells me I need to, otherwise I’ll have to create a new account.... like what kind of trash application does that? Why not either send a verification to my phone number, or email that’s linked with the account? Who thought it’d be a good idea to do this? Though I see complaints about this since August so I assume they don’t even bother to fix it which says a lot
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  • Support is worse than terrible

    I got a new iPad and moved all my apps ... guess which one locked me out ? Yup, line app
    When I tried to open it on my new device, it asked for a code that I’m supposed to enter into my smartphone version of line ... problem is I do not and have never owned a smartphone.
    I go back to the old device, thinking I missed a step ... but it tells me I can proceed if I enter the code ... and it will wipe my chat history. Yeah, who knew this one app needed so much prep before you could move it ? None of my other apps are giving me these problems.
    I contact support and went through the menu ... which doesn’t actually help with my issue. They say they’ll contact me ... I get a message saying their records show I moved the app ... ... so if I need more help, start a new request for help.
    ?
    So no help whatsoever and I’m now trying to get support.
    If I could give less than one star, I would.
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  • New Photo Filters Please 🥺

    I love this app so much and it’s pretty much my only social media and I love all the features and little bunnies and bears. All I would like to add is to make the app more like SnapChat for the photos and time lines.

    Like maybe adding that dark line of text like in SnapChat because I think it’s superrrrr cute and retro and I think it’d be so cool if you could add like an add on to make your eye lashes longer. Because being a girl and using those filers don’t always look so good and I want my eye lashes to be more pronounced. And more filters like SnapChat. And I know I could just use Snapchat but I think I like this app better but I would just like better photo options.

    Otherwise great app thanks!
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  • Latest update glitch

    I updated the app a few days ago and now im having problems sending videos. It does not upload at all 😔 kindly fix this problem please.
  • Multi-device support for Line

    Line Lite is capable of logging in without the need to logout from my main device. I'd like to see this app capable of the same thing, or a totally separate app, like Line for iPad, for iPhone & iPod Touch.
  • Excellent for free messaging and phone calls

    I have been using Line in multiple countries for years and highly recommend it. The system works brilliant from speed to user experience. They also have a desktop app that connects very well should you need to call or message from a computer.

    Out of all the online messaging and calling apps, I’ve defiantly found Line to be the best.
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  • Great and all but some minor problems and horrible customer support

    I’ve been using the app for years now, it’s my #1 messaging app instead of iMessage because of the cute themes and stickers it has. Just recently, I’ve had problems when I reply on my lock screen on my phone, sometimes my messages don’t send at all. So I would have to log into my phone and then go into the app and reply again just for it to send. It’s quite the hassle and sometimes it does not notify me when I receive a message... I’ve uninstalled and reinstalled the app a few times and same issue occurs.. contacted customer support and it literally took them a week before answering back to me and made me take a survey and answer questions. I waited yet another week just to get a reply saying that it is a problem with my OS on my phone and told me to update to the latest IOS update. Which I already am on. I even went to apple and got a replacement phone and it’s still happening. Please look into it and fix this issue.
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  • Line notifications are broken

    Got an iPhone 7 Plus, fully up to date iOS and Line version, and with notifications on with both line and my phone (never changed anything then reset all settings when I started having the problem), and now I DO NOT receive any notifications for new messages. I get the in app notifications when I have it open and pulled up, but when it’s in the background or closed, NOTHING.

    Don’t bother with this until they fix their product. It has been over a month and I don’t see a way to report this bug so who knows when it will be fixed.
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  • Notifications don’t work

    I am getting sick of not getting the calls and no notification, even when my phone is on and on loud. Guessing it just isn’t compatible with iPhones which is annoying.
  • Don’t get any call notifications at all

    I primarily use line to call, and ever since a few months ago I don’t receive the incoming call screen, and I only get a message saying I’ve missed a call.

    All my settings are the same as before. I have put notifications for calls. Even after redownloading the app a dozen times I still don’t get notifications.

    Terrible.
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