Navigation Problems
Whilst the app itself appears to work seamlessly and is easy to retain mobile boarding passes . It is extremely difficult to to print paper boarding passes which is always my preference . With other airline apps it usually gives you an option in the app to print boarding passes but with the Vueling app there is no such option .
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Expect more
What a cluster. Tried booking through their website. Fail. Downloaded the app and after multiple attempts the transaction finally processed with Apple Pay. Overall the experience sucked.
Smooth sailing...
I was worried when I read negative reviews about this app. But when I checked in using it, there was no problem, and it took less than one minute(okay, it crashed twice when I first opened it). I guess I’m the rare lucky one, but I actually enjoyed using it.
Highly unworkable. Hope the pilot knows how to fly
Bizarre. Not sure how to write that in Catalan. Checked in online from Barcelona and since we did not bring our printer with us I opted for boarding passes on my mobile phone. Got a text instantly, one for me and one for my wife. These are supposed to be a link of some sort to actually get the passes. But the link doesn't work. I tried the link option to "preview" our flight tomorrow morning. The preview actually shows that that flight today already landed. Nice to know but our flight is tomorrow.
So I went and installed their app. Had to enter all the info since the link doesn't link to anything. I got to see boarding passes for us--hurrah! But how to save them for use at the airport?? Hope my screen shots work!
Then I found that Vueling emailed what they called boarding passes. Of course they're not Boarding passes at all! That's when I figured I'd had enough Vueling nonsense. So much for the convenience of an electronic boarding pass!
So I went and installed their app. Had to enter all the info since the link doesn't link to anything. I got to see boarding passes for us--hurrah! But how to save them for use at the airport?? Hope my screen shots work!
Then I found that Vueling emailed what they called boarding passes. Of course they're not Boarding passes at all! That's when I figured I'd had enough Vueling nonsense. So much for the convenience of an electronic boarding pass!
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Worked great for me
No issues, now will wait for flight for final review!
Easy app to use
Have only used this for one flight so far but has been easy. Checked in got boarding pass all ok.
Doesn't actually provide boarding pass
I could not access the boarding pass in any way when leaving from Palermo, an airport that doesn't support electronic boarding pass. I could only get the app to send me a useless email with the travel details, not the actual boarding pass.
Thankfully a friend that is used on flying with you from Palermo accessed it from her PC and printed the actual boarding pass for me - I would have printed just the useless email snd not the boarding pass if it were not for her!
You can forgive many things in an airline app: this is not one of them. 1 star until this is fixed. Other problems include incomplete translation from Spanish and the need to wait for the flight page to refresh every time it's loaded.
Thankfully a friend that is used on flying with you from Palermo accessed it from her PC and printed the actual boarding pass for me - I would have printed just the useless email snd not the boarding pass if it were not for her!
You can forgive many things in an airline app: this is not one of them. 1 star until this is fixed. Other problems include incomplete translation from Spanish and the need to wait for the flight page to refresh every time it's loaded.
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Terrible
It won't let you check in, the screen freezes constantly, and overall, it doesn't give you the options other airline apps have.
Trying to get my boarding passes it gives me all but one of them!
I'm flying today and am trying to download my boarding passes to my phone. It works fine for 5 out of 6 passes... For one of them, it tells me I have a connection error whenever I try to download it. I don't have a connection error for any of the other 5!! Please fix this. You need to get the basics right, or everything else you do on the app is pointless!
--update, the response from the developer says 'it should work'. I agree it should, but it doesn't! Please check your analytics to see what is going wrong.
One additional thing, when I go back to the app for my next flight, it has logged me out. Come on, this is 2017. Leave me logged into the app and make it frictionless to download my next boarding pass.
--update, the response from the developer says 'it should work'. I agree it should, but it doesn't! Please check your analytics to see what is going wrong.
One additional thing, when I go back to the app for my next flight, it has logged me out. Come on, this is 2017. Leave me logged into the app and make it frictionless to download my next boarding pass.
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Response from developer
Hi, sorry for the problems. If the service is working properly for the rest of passengers, it should works as well for the other one. Maybe the characteristics of the last passenger are differents than the others?
Nothing works
I work in software development and I have to say, this is one of the worst enterprise applications I've used. UI/UX is severely lacking and functions that other airline applications have been using for years are littered with issues.
