Leave a Review Star Alliance
The worst
Not only the worst app in the category, it’s the worst app out of all. Useless! What is the point of having an app if there is no information and cannot login into the star alliance account? What a waste!Mehran8
What happened?
Can’t search for lounges anymore. Can’t log in or set up an account unless I already have an app from a relatively obscure airline. United has an app, as does ANA. Why aren’t they included on the list? Why must one use an airline app to login at all? Why doesn’t this app work unless one creates a new account? What happened to your app. In the past it was actually useful.Show lessRemanman
Awful
All I want is to get a virtual card with my SA number and status but they make it impossibleDERO27
Lacks features
No gate information, no airport maps, no carousel info, and no booking import.napb1
Terrible
This app is ridiculous it has no features linked to any Star Alliance airline. There’s no way to import any existing booking with any airline. Deleted.App is pretty useless
It has no integration with the booking systems. You will have to enter every thing manually just for reference. Not sure how this app is useful allIbmjuank
Does not work
Went through process but fails when scanning my biometric-enabled passport. Great concept, would be great if it actually worked. Disappointed.Desertkatz
Not Usable
If the apps reads an error on trying to upload your passport, the app is unusable. After researching more this issue is common and I’m surprised a fix hasn’t been implemented. If you have an older passport picture, which is common, the app will automatically error cause the selfie you have to upload is current and of course does not match perfectly to the passport picture.Show lessebarham2
Impossible to scan passport!
Tried at least couple of dozen times under optimum lighting conditions with latest model iPhone. There is no was to successfully scan the passport. Yes, I wish it was working too. Such a shame for the developer and waste of time!FenerCo
It actually worked
After reading the other reviews I was skeptical, but I was actually able to scan my passport with the camera and then place my phone on the passport data page to scan the embedded chip and register for Star Alliance Biometrics. Now we’ll see if it actually works the next time I fly.ads1126
