Star Alliance User Reviews

Star Alliance
Star Alliance
Star Alliance Services GmbH

Top reviews

Leave a Review Star Alliance
  • Functionalities missing

    Some functions most of the individual airlines apps have, and this one not:
    1) login only seems possible if you use Lufthansa or Swiss with Biometrics.
    2) You can’t add my trips with last name and reservation number. You must enter origin, destination, airline, flight number and date.
    3) you can’t make any lounge your favorite.
    Show less
  • Biometric registration went smoothly

    Registering my biometric profile was quick and painless. I am looking forward to using it next time I fly from Frankfurt or Munich. Well done, Star!!
  • Needs more

    This app needs a lot more to be useful. It would be a LOT better if it had the ability to have check in for flights, a place to load boarding passes, and a place to store frequent flyer cards so you don’t have to download each airlines app. Other than that, it’s a good(ish) app. (It would also be good if you were able to get a Uber or Lyft sooner.)
    Show less
  • Not as useful as the airline apps (United, Air Canada)

    Doesn’t really do much.

    Would be nice if it could automatically load flights based on confirmation and or booking number. Even better if it could cross reference frequent flier programs across the Star Alliance- i.e track my United miles when I fly Air Canada.
  • Needs lots of improvement

    Don't understand what this is supposed to be for... Can't do anything but check flights (randomly listed) one can achieve much better results with other travel apps.

    Come on Star Alliance... You can do better than this!
  • Worthless for searching for airline lounges

    Search for any major city airport and click on lounges: no results found. SFO, JFK, LHR. This is one of the reasons I've given up on going to Star Alliance Lounges which are free with my Lifetime United Club membership. I use American Express even though I have to pay for entry.
  • NEEDS AN UPDATE!!!

    App is good for basic information and that's about it, in which case Google can be used... So app is basically useless. Seriously needs an update in multiple areas, including but not limited to ascetics, information, and speed.
  • Good app... If you know what it is!

    To those who gave bad reviews because they couldn't book flights, etc... Star Alliance isn't an airline! You should know what you're downloading before doing it and don't expect it to do things it's not supposed to do. Good for what it is designed to do.
  • Worthless App

    Totally worthless app... What purpose does this app serve?!?!?! What value does it add to my travel planning?!?!!! Advice to Star Alliance: Fold the app and start over again. The day that your app actually support fare search and purchase across the airlines in your alliance, that's the day you should re-release this app.
    Show less
  • Huh??

    What is this app supposed to be for? Airline apps should be able to do 3 things: book flights, mobile check-in, track points/award status. This doesn't even attempt to do any of those. I don't care where lounges are located in airports, which seems to be the primary function of this app. Also, it takes a really long time to load, especially for an app with no functionality.
    Show less

Alternatives to Star Alliance