Leave a Review CBT Mobile Banking
Not a fan of new update
This new update is really bad. It won’t let me use it in Landscape mode like the previous version. In looking at my transactions, it doesn’t show where they’ve been made, except I have to click on each one, each time, to see it. Then it takes me back to start page. It requires more of my time. The older version was far more efficient and easier. Hope you make more changes, this really isn’t a good update to the app at all.Show lessmilacelestethebest
Developer Response
We apologize for the inconvenience. We are aware of these issues and are working to correct them in future enhancements. Thank you for your review and please reach out to us at 888-217-1265, Mon - Sat from 5am - 8pm PT if you have any further concerns.Great Service
I have banked with California Bank And Trust since 1995 mainly in the la mesa branch, they have earned my Trust and Loyalty with Awesome customer service, from refinancing my Home to getting a second loan on my home on another occasion always getting me the best lowest competitive rates. When I come in they always make me feel at home when they greet me and know me by name.Show lessIvan G 01
Developer Response
That's wonderful to hear! Thank you for your review, we appreciate your business!Can’t use mobile deposit
This app is garbage. It’s ok to check balances, but the main reason for the app (for me) is to be able to use the mobile deposit. I don’t even try anymore. It won’t deposit checks, money orders, cashiers checks. It just says “unsuccessful”. I’m fortunate that I like the tellers and manager and my branch isn’t busy, but I have to set aside time to go in now. It’s especially frustrating when I switched from Chase to CBT, but the simplest transaction requires many more steps than my previous bank.Show lessCarlos Moro
Developer Response
We apologize for any inconvenience. For best results with our mobile deposit feature, please make sure the check is on a plain dark background and the check is in good lighting. If you would like any assistance, please reach out to us at 888-217-1265, Mon - Sat from 5am - 8pm PT and we would be happy to help. Thank you for your feedback!15 years behind the curve
This app does the basics like transfer between accounts and mobile check deposit, however lacks very standard things like being able to view my routing number in order to setup payments, among other small things like being able to make a credit card payment without the app opening a separate browser window. These issues are secondary to constantly being completely locked out of my own account for using a password with a basic symbol, or for using my iPhone’s Face ID to login. My wife is constantly getting locked out, and this is making it so that I almost regret not switching to CBT for my daily debit needs. This app needs a complete overhaul.Show lessJulian_913
Developer Response
We apologize for any inconvenience. We would like to understand more about your experience and troubleshoot with you, if you could please reach out to us at 888-217-1265, Mon - Sat from 5am - 8pm PT. Thank you for your feedback!Mobile Deposit
If your clients have a long history with your bank , they should be privileged to have half of the money immediately. Look at there history of NSF’s , deposit and longevity.C Casiano
Easy to use , functional
I especially like the deposit feature and the ability to add billing on the app without having to use desktop🫀victorious
Hard to read on mobile app UPDATE…
My original review was 3 stars because the descriptions were listed vertically and it was very hard to read. Thank you for fixing the app and notifying me of the update. That has never happened before. I appreciate being heard, thank you!dakotakly
Developer Response
We apologize for any inconvenience. The app was updated on 9/23 at 2:01 PM MST to resolve this issue. Please make sure you are using the 7.0.28 version of the app (this information is located in the bottom right corner of the login screen.) If you already have this version of the app and continue to experience this issue, please reach out to us at 888-217-1265, Mon - Sat from 6am - 7pm PT so we can troubleshoot with you. Thank you!Difficult to read
The previous app was much more readable when using zoom feature o iPhone. Now with this app you can see all the text and dollar random cents roll off the right column. It’s a faster app but I wish the dev would support horizontal views too.gm32111
Bank accounts
I dislike layout everything is in a long line instead reading description of checks written left to rightbossreid41
Improved e-Banking
Loved the improved check deposit procedure.
Also, the listing of transactions on transaction activity if fair: one to two days.ViceH
