Very helpful in navigation and planning your day
Loved this app. Helped us a lot in navigating the theme park to get wherever we needed to go once in the park. The directions provided through the app are accurate. Ride wait time estimates were also accurate and helpful to plan our day.
Mr. Gold!!!💕💕💕💕
We found Mr. Gold! We have awesome pictures of it! I would love to show you the photo! Out in the front of the park at night with the Legoland sign in the background! It’s an awesome photo!! My daughter was super delighted to have found him! Best visit ever!
We even had a caricature made by Rosemary in the park, with Mr. Gold in it!
It was awesome!🤩
April Sewell💜💜💜
We even had a caricature made by Rosemary in the park, with Mr. Gold in it!
It was awesome!🤩
April Sewell💜💜💜
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Worst park and app in Southern California
Let’s start with the app - the wait times are completely wrong. It says 20 minutes when it is actually 70. It says 70 and you can visibly see the line is very short.
Next for the park - run down. The blocks are faded. The rides break down frequently. The people who work there look and act miserable. It is also incredibly dirty. Gum everywhere. Trash everywhere. Stick to literally any other park. The Zoo and Seaworld are only 45 minutes south, and Disneyland is only an hour and a half north. All cost similar or less once you take into account all the fees and mark ups.
Next for the park - run down. The blocks are faded. The rides break down frequently. The people who work there look and act miserable. It is also incredibly dirty. Gum everywhere. Trash everywhere. Stick to literally any other park. The Zoo and Seaworld are only 45 minutes south, and Disneyland is only an hour and a half north. All cost similar or less once you take into account all the fees and mark ups.
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Zoom doom
The map view is nice, but every time you select different options it zooms back out to the whole (small) map. This is very annoying if you’ve found the area you want to look at , or are in with the Nav option turned on, and you want to find food options the see rides or attractions. Keep the zoom level constant until changed by the UI!
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Kids loved, waterpark needed work
Our kids (9, 7, 4) enjoyed Legoland a lot. The rides were fun, though none were thrilling. Everything was very cute and clean.
The waterpark was a little underwhelming. The lifeguards waited ages to let the next guest go down a slide, making the lines feel unnecessarily long, and leaving kids shivering in the coastal wind (that day).
The most disappointing part was the “showers”. I expected to have a solid (at least luke warm!), curtained shower, but we were disappointed to find the “showers” were public, outdoor, group showers that were FREEZING. We were not able to properly rise as we’d hoped, in order to re enter the park for more rides. Not mention, hauling wet towels and swimsuits around is less than ideal.
I would tell other to skip the waterpark altogether and just do Legoland.
The waterpark was a little underwhelming. The lifeguards waited ages to let the next guest go down a slide, making the lines feel unnecessarily long, and leaving kids shivering in the coastal wind (that day).
The most disappointing part was the “showers”. I expected to have a solid (at least luke warm!), curtained shower, but we were disappointed to find the “showers” were public, outdoor, group showers that were FREEZING. We were not able to properly rise as we’d hoped, in order to re enter the park for more rides. Not mention, hauling wet towels and swimsuits around is less than ideal.
I would tell other to skip the waterpark altogether and just do Legoland.
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Awesome to have the power
Great App to be able to hold the key to really enjoying your time in the park. It generally has everything you could need. The updates for the wait times are excelled and very close to correct every time.
Why can’t we reserve on the app??
We have annual passes and have to jump through hoops to get make reservations. First, find the correct reservation link for passholders, then choose your date (you will have to do the whole process all over again if you want to reserve several dates), then enter the long number for each passholder (which I was able to copy and paste thanks to my photo app on my iPhone, otherwise the Legoland app doesn’t allow the copy/paste), and finally, where are the reservations? They surely are not saved on the app. That would be too easy.
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More than I expected
I loved everything! The employees are very nice, everyone goes above and beyond and that was great!
Atmosphere was good. It was super busy which makes the restaurant annoying but it was still good. It’s a good bang for your buck.
LEGOLAND in general is very easy to navigate! I did not have a panic attack over planning the trip, the time you get in, reservations, etc (like Disney, which I hate)
The park is a great size too!
The things I didn’t like is that on our first day we couldn’t find a water refill station, every restaurant we went to was closed, we were so thirsty! Also, there’s not a whole lot of options for alcohol, which can be annoying, having to walk to find it.
I loved that the rooms get cleaned every day!!!! That was a great surprise!
The only thing is that the rooms smell like bacon grease 🤷🏻♀️other than that is a great hotel, experience and park!
Atmosphere was good. It was super busy which makes the restaurant annoying but it was still good. It’s a good bang for your buck.
LEGOLAND in general is very easy to navigate! I did not have a panic attack over planning the trip, the time you get in, reservations, etc (like Disney, which I hate)
The park is a great size too!
The things I didn’t like is that on our first day we couldn’t find a water refill station, every restaurant we went to was closed, we were so thirsty! Also, there’s not a whole lot of options for alcohol, which can be annoying, having to walk to find it.
I loved that the rooms get cleaned every day!!!! That was a great surprise!
The only thing is that the rooms smell like bacon grease 🤷🏻♀️other than that is a great hotel, experience and park!
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It’s not great
It is beyond frustrating that I cannot reserve days from the app. Don’t make it a purchase of $0 and don’t ask me to put in a annual pass number - you know that info already ITS STORED IN THE APP!
When I have reserved a day to visit, why does the my visit tab act like it has no idea when I am coming? You know! Show me the opening hours, show me the attraction times.
The app should not be so quick to kick me out to safari for everything. Have information in the app. Don’t make it some weird front end to your website.
When I have reserved a day to visit, why does the my visit tab act like it has no idea when I am coming? You know! Show me the opening hours, show me the attraction times.
The app should not be so quick to kick me out to safari for everything. Have information in the app. Don’t make it some weird front end to your website.
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Somewhat Functional
Overall the app works most of the time, but there are some huge gaps in performance and features when compared to other amusement parks for example: 1. You can’t add your annual pass to the app 2. Half the time rides disappear from search when the rides are running 3. Food locations also disappear from search 4. Food locations do not post menus 5. The water park is shown on the map, but you can’t get info on the rides, height requirements, temporarily closed attractions or food locations. This app has a lot of ground to catch up on to meet customer expectations.
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