Legoland App
The park map doesn’t come up all the time. Sometimes you have to close the app, then reopen and go to explore then tap on the map. Reserve a ride is hard to find. It is in the shop tab but there should be a button on each ride to reserve. I had a hard time finding it until I finally went to shop and browsed around.
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Great trip
The whole whole family had a great time this trip. I was somewhat let down by the lack of St. Patrick’s Day acknowledgement- no green foods at the hotel, no special activities at the park. Though I’d say about 80% of the visitors were in full green clothing and ready to celebrate. Loved that many of the staff had some sort of celebratory accessory, just wish the park had done something too, maybe on the app too? Ideas for next year! Thank you for a great trip, I can never speak highly enough of the staff at all the Lego locations, they’re all so great!
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Loud music
Legoland is a great place for young children but I don’t understand why the music is blaring everywhere in the park! Children don’t need to be continually overstimulated . In some areas it’s too loud to even talk to your child without yelling. Please turn it down!
Fragmented
The App is geared towards new comers, but very unfriendly for visitors with annual pass. While it allows you to store your membership, there is no way to make a reservation from the membership record, you have to find the reservation link hidden deep in the app somewhere, then retype in your long membership id. Plan a visit area does not let you make reservations either. The App is very poorly designed.
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Lego land
Had SeaWorld passes for a couple years and we wanted to switch it up so we decided to try Lego land our Daughter is 4 and there is so much to do for her. Rides didn’t take forever staff around the park are friendly we are happy with our decision.
Wish the reservations were in the app
I wish you could do the reservations within the app and not need to go to another website. Otherwise it’s awesome!
VIP experience
We were recently at the park and wait times were quite long. In our very last rise of the day a park attendant (Susan) approached us and offered a complimentary VIP experience for our family of 4.
We were whisked past the 35 min line up and promptly onto a ride.
What a great way to end our day off. Thanks Susan !!! Thanks for the fun LEGOLAND!
We were whisked past the 35 min line up and promptly onto a ride.
What a great way to end our day off. Thanks Susan !!! Thanks for the fun LEGOLAND!
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Fun
Best experience ever, best customer service, easy way to move around, food was amazing totally worth it, i will be back for Christmas
The map is locked
I wish the app wouldn’t lock the map as you’re moving to your desired destination. The same way the google maps do…
Need to upgrade ability to make reservations
What is the point of putting in pass info to the app, when then you’re trying to make a reservation and they ask you to enter the numbers of the pass? That should all be synced! So awkward and unfriendly
