Very Helpful To Use At The Park!
This app is amazing to use when you are visiting the park. Everything is very clearly labeled and the map on this is great! It will show you how long the times are for each ride and navigate you there. The navigation directions are perfect and I would highly recommend you download this app when you are visiting the park. Makes the experience much better.
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Horrible reservation system
The app is fine once you get in the park, but both the website and the app are poorly designed when it comes to making a reservation. Seeing as how every person visiting the park will need to make a reservation, why is there not a designated button for reservations? You have to go digging through the menu and website to find the reservation flow, and then once you get to it, it doesn’t actually work.
Even worse is that even though I have the app with my annual passes loaded, there is no way to easily book a reservation for these passes. I have to either scan the pass or enter the very long ticket number. Since passes weren’t mailed to me I had to print the annual pass out first before scanning it (even though it already lived on the app!)
It’s not intuitive or easy to use for reservations.
Even worse is that even though I have the app with my annual passes loaded, there is no way to easily book a reservation for these passes. I have to either scan the pass or enter the very long ticket number. Since passes weren’t mailed to me I had to print the annual pass out first before scanning it (even though it already lived on the app!)
It’s not intuitive or easy to use for reservations.
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Best Employees
Marcus and Syria are the best employees you guys have! They were very helpful and friendly. Will return soon to see them!!
A bit confusing
It was confusing to try to figure out on the move while in the park for the first time. I want to see the park and navigate it the way I want to and was confused by it. I still never got to a ride because we couldn’t figure out where it was. But it’s nice to filter the rides by height and age.
Wonderful Day
First I will say that this park is truly for kids 4 - 11. The park wasn’t full on the day we went so we were able to ride just about every ride and we’re able to navigate the park with ease with no map needed. You could ask the staff questions and directions and they were always happy to help. The food was good. Most everything was set at affordable prices and they had healthy options. I loved the family restrooms. We will definitely be going again.
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Loved this app!
Just visited Legoland for the first time with my family and this app was very useful! From booking dining reservations to knowing where everything is and what was going on in the park. Everything you need at the palm of your hands.
Awesome
Really a fun time. Entire family had a great time. Took 5 kids and two adults . Kids ages 8-13. . Everyone s first time .
Repeated visitors to LEGOLAND California
My kids has been hard core LEGO fan that always choose LEGOLAND over other theme parks. We love the friendly staffs and the kindness of trading for the LEGO mini figures. Even when we were told that the ones that kids traded were collectedables but my kids felt that if the mini figures make someone happy that’s cool. Thank you for stay this awesome for so many years.
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Pretty worthless app
The map has some info, but we found using google maps was better. The app would not link up our tickets. They say to enter your "Order Number" but there is no such thing on the confirmation email, and the "Booking Number" on our email confirmation didn't work. We also found the app layout was pretty confusing. Again, it was easier to google something than use the app. Happily, the park itself was great, even if the app isn't.
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Perfect Family Getaway
Highly recommend Legoland for the kiddos and their parents! Fun rides, interesting activities, great shows. Does not disappoint 😃
