BayPort CU Mobile Banking User Reviews

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Leave a Review BayPort CU Mobile Banking
  • Transfers have not worked in days

    I’ve been trying to transfer money into my flex line to pay my monthly payments and it’s been down. Because of this, it has been reported to the credit bureau and my credit score has decreased 38 points.
  • Please call

    I called a couple of weeks ago about my Gap insurance refund and no one has returned my call???
  • Needs work

    The app is functional, but it could use a few improvements. They need to add the ability to pay additional principal on loans unless the intent is to prevent customers from saving any money in interest. Also, the check deposit screen is annoying how the image of the check moves to a different location after you take the picture. It asks if all edges are visible. The edges were visible when I took the picture, but not after the app zooms and shifts the image.
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  • Fair but slow

    It’s pretty good but I wish checking mail and various items were faster or more easy
  • Boring

    Compared to the other credit union and back that I use this app is so boring along with the website. It’s hard to find what you are looking for outside of your account balances.
  • Banking on line

    I enjoy the convenience of checking my account on line.
  • Checks

    If would be nice to have the filter back on checking account transactions where I can just look at my checks that have been cleared instead of having to scroll though hundreds of transactions.
    Thanks
  • Nice

    Excellent credit union to deal with they do thing others don’t do keep up the good work
  • Not accurate

    The application itself is very user friendly, however I can never trust the amount shown for available funds. Transactions will randomly disappear and the reappear days later, giving me an inaccurate balance. I shouldn’t have to write down each transaction so I don’t get charged an overdraft fee. When I called to complain, that’s what their solution was. I am very frustrated with this issue.
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  • Great app

    Overall, the BayPort app is useful, and performs well. Transactions are reflected (mostly) in real time, I can apply for a loan on the app, and I can see my credit score. It would be great if there was an option to enable notifications for branch deposits and withdrawals, as well as debit card and ACH transactions. Most of that is available by downloading the CardCommand app, but it would be nice if it could be consolidated. In addition, sometimes the app can be a bit sluggish when it comes to giving updated balances, especially between the hours of 10:00 PM-1:00 AM. In addition, at one time, it indicated on the app how many online savings transfers were available before incurring a fee, but after a recent update, that was taken away. That being said, the app works well on the whole, and the employees are always very friendly and helpful.
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